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Customer Support;Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team);Dedicated Customer Support;Oversee All Representative Activities (Including Coaching, Calibration, & Monitoring With Support of QA Team). Management, support and follow-up on top accounts - $15M Revenue Generation / 40M Pcs - Performance Analysis generation for each client.Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management. Management responsibilities include disciplinary action up to and including dismissal.Planning & Organizing Skills, Judgement & Decision Making Skills, Leadership Skills, Project Management Skills, Written & Verbal Communication Skills - Two years University/College or equivalent. Language: Proficiency in English, TOEIC 750 min. Call center knowledge/experience. Three years management experience, in a service environment preferred.FedEx es ampliamente reconocida como una empresa de clase mundial. Nos sentimos honrados y orgullosos de ser reconocidos constantemente como un gran lugar para trabajar, un innovador en cuanto a tecnología y una de las empresas más admiradas y respetadas del mundo.FedEx es nombrada constantemente entre las marcas más valiosas y admiradas del mundo. Algunos de nuestros premios recientes incluyen:- 2020 - Empresas más admiradas del mundo de Fortune (#14 )- 2019 - Mejores lugares para trabajar de Fortune (#15)- 2019- Uno de los "mejores empleadores para la diversidad" de Forbes- FedEx LAC 2020 incluido en el ranking de Mejores lugares para trabajar en América Latina de Great Place to Work (#24)- 2021- FedEx México fue incluido en el Ranking GPTW por 18 años consecutivos- 2020- FedEx México recibió la Certificación CEMEFI por 13 años consecutivos respaldando a FedEx como empresa socialmente responsable- 2021 - FedEx Chile fue recertificado con Giro Limpio, un sello de la Agencia de Energía Sostenible que busca mejorar la eficiencia energética del sector de transporte terrestre, mediante la reducción del consumo de combustible y las emisiones de gases de efecto invernadero.- FedEx Uruguay 2019 seleccionado por GPTW entre las 5 mejores empresas para trabajarVea las oportunidades laborales actuales o busque según criterios específicos para encontrar trabajos que coincidan con sus intereses.
