Associate Director, Business Operations

hace 3 semanas


Insurgentes, México Novartis A tiempo completo

**Summary**:**About the Role**:Key Responsibilities:- Direct and manage daily Business Operations activities, ensuring alignment with US-based department/functional team standards, priorities, and ways of working.- Coordination of all aspects, in consultation with US functional lead, of Mexico City-based associate lifecycle management including recruitment, onboarding, performance reviews, promotions, disciplinary actions, and terminations.- Manage Mexico City-based associate escalations in accordance with local law and regulations.- Support functional escalations in consultation with the appropriate US-based Business Operations lead.- Partner with PSC Business Operations teams to align functional strategy and execution.- Support multiple concurrent projects, ensuring timely delivery and high-quality outcomes across assigned activities.- Synthesize data and insights to increase awareness of local operating needs and support decision-making.- Responsible for identifying and reporting adverse events via the established Novartis systems as per applicable processesRequired Qualifications:- Bachelor’s Degree required; advanced degree preferred (e.g., MHA, MBA)- 5+ years of direct people management experience- Excellent interpersonal, communication, and analytical skills- Entrepreneurial mindset with a proactive approach to problem-solving- Ability to manage multiple priorities in a fast-paced environment- Fluent in English and SpanishPreferred Qualifications:- 2+ years of experience in the pharmaceutical or healthcare industryDivisionUSBusiness UnitInnovative MedicinesLocationMexicoSiteINSURGENTESCompany / Legal EntityMX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.Functional AreaMarketingJob TypeFull timeEmployment TypeRegularShift WorkNo**Accessibility and accommodation**:Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.



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