PS Technical Consultant

hace 1 día

distrito federal, México NCR Voyix A tiempo completo

Overview Payment Methods Implementation & Technical Support Specialist The Implementation and Technical Support Specialist will be responsible for installing, configuring, and maintaining technology solutions related to payment methods, ensuring their correct operation in testing and development environments. The role also involves active participation in client meetings to gather new functional requirements, propose improvements, and provide specialized technical support. This position combines technical tasks, client interaction, and project follow-up. Responsibilities Installation and configuration of microservices developed in JavaScript Configuration and administration of MySQL or Oracle database Configuration and operation of Linux systems used by the payment platform Installation, upgrades, and deployment of applications in development and testing environments Monitoring, Analysis, and Support Proactive monitoring of servers and services in development and QA environments Analysis, diagnosis, and identification of technical incidents, ensuring rapid resolution or escalation when necessary Technical support for internal and external clients, ensuring operational continuity and service quality Client Interaction and Continuous Improvement Participation in client meetings Gather new functional requirements Understand operational and technical needs Propose improvements, optimizations, and changes to the existing solution Clear and detailed documentation of gathered requirements and functionalities Management and Documentation Preparation of technical and operational documentation related to installations, configurations, incidents, and implemented changes Tracking project status, keeping information up to date, and collaborating with the various teams involved Contributing to process improvements by identifying opportunities for automation or standardization Technical Requirements Experience working with MySQL and/or Oracle Strong skills in Linux administration and usage (Debian, RedHat, or other distributions) Familiarity with monitoring tools (Nagios, Zabbix, Prometheus, or similar) Understanding of Development and QA environments Ability to analyze logs, interpret errors, and apply incident-resolution methodologies Experience with payment methods (Preferred) Knowledge of Kubernetes / Docker (Preferred) Soft Skills Excellent communication skills for interacting with clients Strong attention to detail and service quality Proactively proposing technological improvements Strong analytical and problem-solving skills Ability to organize tasks and follow up on projects #J-18808-Ljbffr

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