Business Sys. Analysis Advisor

hace 5 días

Guadalajara, México NTT DATA A tiempo completo

**Req ID**: We are currently seeking a Business Sys. Analysis Advisor to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Product Manager - Customer Portal & Process Optimization**Job Overview**The Sr. Business Analyst will focus on analyzing customer needs and designing a world-class customer portal that provides an exceptional user experience and meets the diverse requirements of our clientele. Additionally, this role involves analyzing current business processes, identifying opportunities for automation, and implementing AI-driven technologies to enhance efficiency and improve customer satisfaction.**Key Responsibilities**- Conduct thorough analysis of customer needs and requirements. Design a world-class customer portal that enhances user experience and meets customer needs.- Design and develop IT solutions leveraging AI to optimize business processes across CX, Logistics, MFG and Commercial.- Change Management: Continue to onboard customers to eCom and portal platforms.- Provide technical support and training to CSR teams on newly implemented technologies.**Qualifications**- Bachelor's degree in computer science, information technology, or a related field. Ideally, has **developer background before moving to analyst role**.- Strong **Business Analysis** (or Product Management) experience. 5+ years of experience in IT, with a focus on Customer Portal, leveraging **web** technologies to improve customer experience and business efficiency. Experience with designing Chatbot desired. Ideally, B2B experience.- Proven experience in **automating or optimizing business processes** and **implementing IT solutions** in areas of eCommerce, Customer Portal, Supply Chain, Manufacturing desired.- Experience in analyzing customer needs and designing user-centric web solutions.- Excellent problem-solving skills and attention to detail.- Strong communication and collaboration skills.**Preferred Skills**- Familiarity with customer service systems and tools.- Project Management experience.**About NTT DATA

  • HR Advisor

    hace 2 semanas

    Guadalajara, México Flex LTD A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.Job SummaryJob summary:- To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a _HR Advisor _located in _Guadalajara, North Campus_._-...

  • Business Advisor

    hace 4 semanas

    Guadalajara, México PPG Industries A tiempo completo

    As a BUSINESS ADVISOR, you will ensure the fulfillment of our company's objectives by providing our customers with the tools, knowledge, and strategies to increase their sales with our products.**Key Responsibilities**:- Develop a strategy among our dealers in Morelia Michoacan, to ensure they thrive in their sales volume, revenue and expand reach within the...

  • Analyst, Financial Planning

    hace 2 semanas

    Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    **As Analyst, Financial Planning & Analysis,**your responsibilities will include**: - Responsible for analyzing the current and forecast results for LATAM, assisting management in the preparation, review and analysis of annual and periodic budgets. - Prepare and provide financial information for internal and external audits, ensuring that the information is...

  • Business Operations Professional

    hace 2 semanas

    Guadalajara, México amdocs A tiempo completo

    **Job ID**: **Required Travel** :No Travel**Managerial - No****Location**: :MEXICO- GUADALAJARA (Amdocs Site)**Who are we?**:**In one sentence**:Collaborate with cross-functional teams and develop business operation processes to achieve desired goals; Provide and ad-hoc analysis, reporting business related insights, improvement suggestions, and consulting...

  • Business Operations Professional

    hace 7 días

    Guadalajara, México amdocs A tiempo completo

    **Job ID**: 176035 **Required Travel** :Minimal **Managerial - No** **Location**: :MEXICO- GUADALAJARA (Amdocs Site) **Who are we?**: **In one sentence**: Collaborate with cross-functional teams and develop business operation processes to achieve desired goals; Provide and ad-hoc analysis, reporting business related insights, improvement suggestions, and...

  • Senior Analyst

    hace 3 semanas

    Guadalajara, México AstraZeneca A tiempo completo

    **JOB TITLE : SENIOR ANALYST- SUPPLY CHAIN BUSINESS ANALYSIS****CAREER LEVEL: D3**:**Leverage technology to impact patients and ultimately save lives**:**ABOUT ASTRAZENECA**:AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the...

  • Senior Analyst

    hace 3 semanas

    Guadalajara, México AstraZeneca A tiempo completo

    **JOB TITLE : SENIOR ANALYST- SUPPLY CHAIN BUSINESS ANALYSIS****CAREER LEVEL: D3**:**Leverage technology to impact patients and ultimately save lives**:**ABOUT ASTRAZENECA**:AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the...

  • Software Development Advisor

    hace 4 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Software Development Advisor to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Comprehensive responsibility breakdown, skills matrix and soft skills for Mainframe CICS/MQ Administrator.Years of experience required: +15 yrs**Responsibilities**:Product Install\UpgradeProduct install\upgrades\maintenance of...

  • Sr. Analyst, Financial Planning

    hace 2 semanas

    Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    **Location**: Guadalajara SSC, Mexico **Reports to**: Manager, Financial Planning & Analysis Do you want to participate in LATAM Finance Analysis? We have an open role with international stakeholders in the Financial dept in our Shared Services Center! Ingredion is hiring a Financial Analyst ; this role will perform financial analysis and prepare the...

  • Lead, Financial Planning

    hace 2 semanas

    Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    **About Ingredion**: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives....