Post Sales Service Specialist

hace 5 días


Apodaca, México ABB A tiempo completo

**Post Sales Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:Responsible to provide technical, order, and payment-related assistance/support to the internal and external customers. Coordinates with relevant stakeholders to obtain complete case ownership and to improve customer satisfaction.**Your responsibilities**:- Work closely with customers to develop resolution plans, monitor progress, and ensure appropriate closure.- Provide troubleshooting and problem resolution support via phone and web.- Interact with technology, supply chain, product management, sales, and field service to provide technical and commercial solutions for customers.- Work cross-functionally with global teams.- Document customer cases and actions using case-tracking tools.**Your background**:- Bachelor´s Degree in Electrical, Mechanical or Electromechanical Engineering.- +2 years of experience in Customer support.- Portfolio Management, Business Strategy and Market Intelligence.- Knowledge of ERP (SAP) FICO Model, MS Office and Advanced Excel.- Type of Experience: Manufacturing / Cost Accounting / Finance.- Strong Leadership, Attention to detail, self-critic and excellent customer service attitude.- Advanced level of English.**More about us**:



  • Apodaca, México ABB A tiempo completo

    **Post Sales Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Apodaca, México ABB A tiempo completo

    **Post Sales Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Apodaca, México ABB A tiempo completo

    **Post Sales Service Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


  • Apodaca, México ABB A tiempo completo

    **Post Sales Service Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


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