Post Sales Support Specialist
hace 1 semana
**Post Sales Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:Industrial Solutions empowers smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures. Across multiple energy-intensive industries, the business provides customers with end-to-end product and service solutions that help ensure the reliability and protection of their electrical infrastructure. The Post Sales Support Specialist will act as the primary customer and field sales contact to own, contain, and resolve post shipment customer issues.**This position reports to**:Customer Support Manager**Your responsibilities**:- Work closely with customers to develop resolution plans, monitor progress, and ensure appropriate closure.- Provide troubleshooting and problem resolution support via phone and web.- Interact with technology, supply chain, product management, sales, and field service to provide technical and commercial solutions for customers.- Work cross functionally with global teams.- Document customer cases and actions using case tracking tools.**Your background**:- Bachelor of Science Degree in Electrical or Mechanical Engineering or related.- 2 years of experience working product knowledge or technical profile in the Electric or Mechanical area.- Ability to read and understand dimensional drawings, such as product catalogs, sales drawings, or manufacturing documentation.- Knowledge in Salesforce and SAP.- Strong team orientation and strong interpersonal skills.- Strong oral and written communication skills.- English knowledge for written and spoken needs.- Already worked for an American industry.**More about us**:
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Post Sales Service Specialist
hace 2 semanas
Apodaca, México ABB A tiempo completo**Post Sales Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Pre & Post Technical Support Specialist
hace 3 semanas
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Post Sales Service Specialist
hace 3 días
Apodaca, México ABB A tiempo completo**Post Sales Service Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
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Post Sales Service Specialist
hace 3 días
Apodaca, México ABB A tiempo completo**Post Sales Service Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
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Post Sales Service Specialist
hace 3 días
Apodaca, México ABB A tiempo completo**Post Sales Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Post Sales Service Specialist
hace 3 días
Apodaca, México ABB A tiempo completo**Post Sales Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Post Sales Service Specialist
hace 2 semanas
Apodaca, México ABB A tiempo completo**Post Sales Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Electrification Post Sales Service Specialist
hace 3 semanas
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Pre Sales Support Specialist
hace 5 días
Apodaca, México ABB A tiempo completo**Pre Sales Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Sales Support Specialist
hace 3 semanas
Apodaca, México ABB A tiempo completo**Sales Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...