Country Manager

SalaryComplemented by GREAT commission incentivesHealth Insurance**Professional Growth**: Accelerated learning and development opportunities in a fast-growing company**Great Work Environment**: Work with an inspiring and fun team in a culture that values collaboration, growth, and customer-first mentalityAbout CUBBOWe are CUBBO, a venture-backed ecommerce fulfillment company on a mission to revolutionize the e-commerce landscape in Latin America. Operating in Mexico and Brazil—the largest ecommerce markets in the region—we empower retailers to provide best-in-class fulfillment experiences. We deliver faster than Amazon and MercadoLibre and offer cutting-edge tech solutions like ETA tracking, inventory safety stock, and more. Located in Mexico City, our headquarters are the epicenter of innovation in ecommerce logistics.Our VisionWe're not just here to compete; we're here to dominate and redefine the future of e-commerce in Latin America. At CUBBO, we aim to empower retailers to provide the best Direct-to-Consumer (DTC) fulfillment experience. We believe that when retailers can offer unmatched fulfillment, DTC will become the dominant force in ecommerce. If you're a AAA player, CUBBO offers you an unparalleled platform to be a part of this industry-defining transformation.Job LocationMexico City (Headquarters)**Hybrid work model**: 4 days on-site, 1 days remoteYes, we are not remote only.The RoleAs Country Manager for Mexico, you will lead Cubbo’s most important market. You will own the performance of our revenue, fulfillment, and last mile operations, and ensure each of these teams executes with excellence. Your mission is to drive growth, profitability, and customer satisfaction in Mexico while scaling Cubbo’s capabilities to meet the demands of top-tier ecommerce players.You’ll report directly to the COO and work closely with regional and functional leaders across LATAM to align Cubbo Mexico with global priorities. Your role is both strategic and operational—setting the direction while staying close to the ground.You’ll lead a team of ~300 people and oversee a network processing over $300,000,000 USD of GMV per year. You’ll lead a lean cross-functional org, with shared services embedded only in Mexico. You’ll need to lead with influence beyond your direct scope to align resources and drive results across functions.**Requisitos**:Why this role mattersMexico is Cubbo’s growth engine. As Country Manager, you’ll be the single point of accountability for market success. You'll align commercial, operational, and customer success efforts under one strategy—and build the team that makes it happen.Business LeadershipOwn the full P&L for Mexico and deliver revenue growth, EBITDA improvement, and operational efficiency.Drive operating leverage, balancing investment with profitability.Lead the Heads of Revenue (Acquisition and Retention), Fulfillment, and Last Mile.Ensure cross-functional coordination and alignment across all departments.Execution and ScalingEnsure SLAs, KPIs, and budgets are met across all business units.Drive operational excellence in fulfillment and last mile to support commercial goals.Be the escalation point and ultimate owner of high-impact incidents or operational crises.Identify blockers, risks, and inefficiencies—and remove them decisively.Talent and CultureBuild, retain, and inspire a high-performance leadership team.Instill a culture of accountability, candor, and speed.Lead by example through extreme ownership and transparent communication.Enterprise and Strategic AccountsPersonally engage with top strategic customers.Partner with the Head of Revenue to win and retain key accounts.Ensure Cubbo Mexico is perceived as the most reliable fulfillment partner in the market.Innovation and GrowthIdentify and launch new services, partnerships, or markets within Mexico.Collaborate with product and tech teams to build local feedback loops into the roadmap.Benchmark performance against Amazon, MercadoLibre, and top logistics players.Skills & Experience6+ years of leadership experience in fast-growth companies (logistics, ecommerce, SaaS, or similar)Proven track record in P&L ownership and team leadershipExperience managing multiple business units (e.g., commercial + ops)Strong financial acumen and operational disciplineExcellent people leader, coach, and team builderStrategic thinker with bias for executionFluent in Spanish and EnglishStrong ecommerce network**Success in 12 Months Looks Like**:Revenue and gross margin targets met or exceededEBITDA improved vs prior yearNRR above 120% and fulfillment SLAs above 98%Team stability and leadership team fully rampedCubbo Mexico recognized as a top-tier fulfillment partnerClear roadmap for next phase of growth defined and activatedOur Values**Customer First**: At CUBBO, the customer is our North Star. We operate on the principle that the best decision for our customers is the best decision for us. B