Operations Americas Agent
hace 7 días
We are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators.**Main responsibilities**:- Attention to general requests from clients/tour operators.- Receive customer calls via mail and phone of incidents for products and services, prioritize them and solve them or coordinate them accordingly to other departments when necessary.- Ensure customer satisfaction through courteous and effective communication, problem solving and efficient processes.- Diagnose and resolve issues.- Track issues escalated and followed up to keep clients/users informed.- Research and respond questions using available information resources (knowledgebase, other available tools)- Attention to general requests from suppliers/hotels.- Re-conciliations, queries, and clarifications.- Attention to post-trip requests through the tools provided.- Offline customers- Experience of 1 year minimum required in similar or equal position, preferred reservations, or travel agency.- Negotiation abilities, patient, customer oriented and positive attitude.- Good communication skills and proactive listener.- Flexibility, ability to work under pressure.- Problem-solving oriented.- Outlook and Excel manage required.- Tourism knowledge or previous experience.- Languages: Fluent Spanish and English (written and spoken).- Portuguese desirable.
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Operations Agent
hace 7 días
Cancún, México OTS Globe A tiempo completoWe are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators.**Main responsibilities**:- Attention to general requests from clients/tour...
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Operations Agent
hace 4 días
Cancún, México OTS Globe A tiempo completoWe are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators. **Main responsibilities**: - Attention to general requests from clients/tour...
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Regional Operations Brand Analyst América
hace 3 semanas
Cancún, México Palladium Hotel Group A tiempo completo**Descripción**:**Description**:You will be responsible for ensuring operational efficiency across the Americas by continuously reviewing and updating processes, with a strong focus on quality.You will oversee the monitoring and compilation of operational data and key performance indicators to support decision-making in the region.Additionally, you will...
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Operations Agent
hace 3 días
Cancún, QRoo., México Delta Air Lines, Inc. A tiempo completoHow you'll help us Keep Climbing (overview & key responsibilities) - Vision: Deliver world-class service to all customers. - Mission: Make every customer feel like the most valued person. As an Operation Agent, you will work with an innovative team whose common goal is to ensure that our customer's baggage and cargo arrives safely and on time to drive a...
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Agente de Reservas Bilingüe Turismo
hace 2 semanas
Cancún, México AMIGO TRAVEL GROUP A tiempo completo**Amigo Tours** Somos una empresa de viajes que opera servicios de Tours y Transporte en 8 países diferentes de América Latina y Europa. Somos especialistas en dar servicio tanto a las principales agencias de viajes online como a agencias de viajes mayoristas de todo el mundo. En Amigo Tours ofrecemos más de 240 tours todos los días operados...
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Turismo Agente de Reservas Bilingüe
hace 2 semanas
Cancún, México AMIGO TRAVEL GROUP A tiempo completo_**Amigo Tours**_Somos una empresa de viajes que opera servicios de Tours y Transporte en 8 países diferentes de América Latina y Europa. Somos especialistas en dar servicio tanto a las principales agencias de viajes online como a agencias de viajes mayoristas de todo el mundo. En Amigo Tours ofrecemos más de 240 tours todos los días operados...
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Agencia De Viajes Agente De Reservas
hace 3 semanas
Cancún, México Amigo Travel Group A tiempo completo_**Amigo Tours**_Somos una empresa de viajes que opera servicios de Tours y Transporte en 8 países diferentes de América Latina y Europa.Somos especialistas en dar servicio tanto a las principales agencias de viajes online como a agencias de viajes mayoristas de todo el mundo.En Amigo Tours ofrecemos más de 240 tours todos los días operados directamente...
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Turismo Agente de Reservas Bilingüe
hace 2 semanas
Cancún, México AMIGO TRAVEL GROUP A tiempo completo_**Amigo Tours**_ Somos una empresa de viajes que opera servicios de Tours y Transporte en 8 países diferentes de América Latina y Europa. Somos especialistas en dar servicio tanto a las principales agencias de viajes online como a agencias de viajes mayoristas de todo el mundo. En Amigo Tours ofrecemos más de 240 tours todos los días operados...
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Logistics Operations Coordinator
hace 4 semanas
Cancún, México TRANS-PRO LOGISTICS A tiempo completo**Join Our Team at Trans-Pro Logistics as an Operations Coordinator!**With over 30 years of industry expertise, Trans-Pro Logistics is a leading third-party logistics provider offering transportation solutions across North America and Mexico. At Trans-Pro, we're not just keeping up with the industry - we're driving it forward. As we continue to grow, we're...
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Agente de Operacion Bilingüe Agencia de Tours
hace 2 semanas
Cancún, México OPERADORA AROZARENA SA DE CV A tiempo completo**Amigo Tours** Somos una empresa de viajes que opera servicios de Tours y Transporte en 8 países diferentes de América Latina y Europa. Somos especialistas en dar servicio tanto a las principales agencias de viajes online como a agencias de viajes mayoristas de todo el mundo. En Amigo Tours ofrecemos más de 240 tours todos los días operados...
