Customer Service Representative
hace 2 semanas
At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.Recently, SpotOn was:- Named one of Fast Company's Most Innovative Companies of 2024- Awarded Great Places to Work and Built In's Best Workplaces for the third year in a row- Selected as the Best Overall Restaurant POS by NerdWallet- Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra usersWe're committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.That's where you come in.**Join Our Customer Service Team as a Customer Service Representative****Position Overview**: Are you passionate about delivering top-tier customer service? SpotOn is looking for a dedicated **Customer Service Representative** to join our team and ensure our customers receive the highest level of support and satisfaction.**Responsibilities**:- Deliver **exceptional customer service** through both verbal and written communication, ensuring a positive customer experience at all times.- Provide **clear and concise explanations** to customers regarding charges, rates, and statements.- Handle **difficult and high-stress situations** with professionalism, using strong problem-solving and de-escalation skills.- Collaborate with internal teams to resolve customer inquiries quickly and efficiently.- Maintain **accurate records** of customer interactions to ensure seamless service and follow-ups.**Requirements**:- **Advanced English (C1 level)**:- **1-3 years of experience** in customer service and tech support- Strong **customer relationship skills** and a passion for exceeding customer expectations- Proven ability to **troubleshoot** and resolve customer issues effectively- Excellent **interpersonal and communication skills** to build strong customer relationships- Ability to **stay calm under pressure** and de-escalate challenging situations professionally- High school diploma or equivalent (minimum); university or technical studies preferred**What We Offer**:- **Base Salary**: $18,250.00 MXN + **Performance Bonus**: $3,660.00 MXN- **Food Vouchers**: $1,500.00 MXN per month- **Comprehensive Benefits**: Law benefits, SGMM, Visual Insurance, Dental Insurance, Life Insurance- **Work-Life Balance**: Two days off per week- **Perks**: Total Pass (gym membership), Career Development & Growth OpportunitiesLI-OnsiteSpotOn is an e-verify company.
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Customer Service Representative
hace 11 horas
Azcapotzalco, Ciudad de México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 2 semanas
Ciudad de México Latino Legends A tiempo completoCustomer Service Representative (Remote - LATAM) Reports to: Customer Service Manager Job Type: Full-Time Salary: $1,500 – $1,700 USD/month About the Role: Latino Legends is proud to partner with a fast-growing company in the fitness and wellness industry in its search for a Customer Service Representative based in Latin America. This fully remote role is...
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Customer Service Representative
hace 5 días
Ciudad de México ESOL A tiempo completo**Job Summary**: Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis. **Qualifications**: - High School diploma completed. Advanced English level (B2+ and above). 1+ years of Customer Service, Tech Support or...
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Customer Service Representative
hace 2 semanas
Ciudad Juárez, México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Bilingual Customer Service Representative
hace 2 semanas
Ciudad de México TTEC A tiempo completoBilingual Customer Service Representative - Spanish-English - Remote**Bilingual Customer Service Representative - Spanish-English - Remote****Breaking News: TTEC obtained the "Best Workplaces 2021" recognition from Computrabajo, the employment leader in Mexico.**We're hiring and are looking to connect with you to help us deliver exceptional customer...
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Customer Service Representative
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México Latino Legends A tiempo completoCustomer Service Representative (Remote - LATAM) Reports to: Customer Service Manager Job Type: Full-Time Salary: $1,500 – $1,700 USD/month About the Role: Latino Legends is proud to partner with a fast-growing company in the fitness and wellness industry in its search for a Customer Service Representative based in Latin America. This fully remote role is...
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Customer Service Representative
hace 5 días
Ciudad de México THE ZAMORA AMERICAS, INC. A tiempo completoAt Zamora Company, we believe customer service is at the heart of our success. A strong Customer Service Representative not only builds customer loyalty but also strengthens our reputation and helps grow our brand. **RESUMEN DEL PUESTO / JOB BRIEFING** As a Customer Service Representative, you’ll be the voice and face of Zamora Company. You’ll interact...
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Customer Service Representative
hace 3 semanas
México Avery Dennison A tiempo completoCompany Description**Job Description**:For our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as **Customer Service Representative****What we can offer you! Your Role**:As Customer Service Representative you will further develop current and future...
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Customer Service Representative
hace 7 días
México Avery Dennison A tiempo completoCompany Description**Job Description**:For our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as **Customer Service Representative****What we can offer you! Your Role**:As Customer Service Representative you will further develop current and future...
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Customer Service Representative
hace 7 días
México Avery Dennison A tiempo completoCompany Description **Job Description**: For our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as **Customer Service Representative** **What we can offer you! Your Role**: As Customer Service Representative you will further develop current and...
