Assistant Manager, Customer Service
hace 3 días
Customer Service Assistant ManagerOn-site role Mon-Fri (w/1 hour lunch)With our core values - People People People, Community Responsibility, Customer Focus, Excellence through Quality - we hope to empower our employees to achieve the mission of OOCL.**What is OOCL?**OOCL is one of the world's largest integrated international container transportation, logistics and subsidiary companies. As one of Hong Kong's most recognized global brands, OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia.**OOCL Benefits (What we offer to you)**:All full-time employees enjoy these outstanding benefits, while in a safe, friendly, clean, business casual office environment. Benefits include:- Competitive salary- Supplemental medical dental and vision- Life insurance- Vacation- Christmas bonus- Food Vouchers- Savings fund**Responsibilities**:- Manage daily workload and staff to meet customer expectations and OOCL departmental requirements.- Initiate continual staff training on OOCL guidelines, policies and procedures to ensure high performance standards and staff knowledge.- Manage all exceptions and service recoveries as first point of contact.- Identify, develop and adapt best practices.- Understand and ensure ISO/Government/Regulatory requirements are maintained by all staff and recommend actions for continuous improvement.**Preferred Skills**:- Supervisory experience in a team environment- Customer service experience- Experience with Terminal and Rail Operations- Critical Thinking and Problem Solving Skills- Flexibility and ability to adapt to changes- US Regulatory Transportation Requirements (Customs, DOT, Hazardous, etc.)**Qualifications**:- Must be able to communicate effectively in English and Spanish - speaking and writing- Customer Relations Management and works well in a team environment- Understand and Implement quality guidelines, company policies and procedures- Attention to detail, excellent verbal and written communications skills and capable of managing multiple tasks simultaneously- Knowledge of Microsoft Office Suite**Be part of a team**- Have a collaborative mindset as your daily interactions will include working with our customers and with many people in various departments within our organization in a team-based environment.- Bring your experience and thrive on proactively suggesting opportunities to increase efficiencies to improve the current process.**All employment is contingent upon the successful completion of a background check
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Customer Service Representative
hace 1 semana
, Jardines en la Montaña, CDMX, México OOCL A tiempo completoCustomer Service Representative - Export Ocean CargoPico de Verapaz 435, Piso 6, Jardines en la Montaña, Tlalpan, C.P. 14210, Mexico City, MexicoIn person: Monday - Friday, 8:30 hours - 17:30 hours (w/1 hour lunch)What is OOCL?OOCL is one of the world's largest integrated international container transportation, logistics and subsidiary companies. As one of...
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Retail Assistant Manager: Lead Sales
hace 4 días
La Paz, México AEO A tiempo completoA leading retail company in La Paz is looking for an Assistant Manager to support daily store operations and achieve sales goals. The Assistant Manager will lead a team, oversee employee development, and ensure a customer-centric environment. With responsibilities that include recruiting and training staff, and managing operational compliance, this role...
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Assistant Manager, Operations
hace 3 días
Jardines en la Montaña, México OOCL USA Inc A tiempo completoOperations Assistant ManagerOn-site role Mon-Fri (w/1 hour lunch)With our core values - People People People, Community Responsibility, Customer Focus, Excellence through Quality - we hope to empower our employees to achieve the mission of OOCL.**What is OOCL?**OOCL is one of the world's largest integrated international container transportation, logistics...
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AE - Assistant Manager - Mexico
hace 4 días
La Paz, México AEO A tiempo completoPOSITION SUMMARY:The Assistant Manager supports the Store Manager in the daily operations of the store. The Assistant Manager is responsible for supporting the Store Manager in achieving sales goals, meeting merchandising brand standards and delivering operational excellence through effectively leading a high performing team. The Assistant Manager is...
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AE - Assistant Manager - Mexico
hace 4 días
La Paz, México AEO A tiempo completoPOSITION SUMMARY:The Assistant Manager supports the Store Manager in the daily operations of the store. The Assistant Manager is responsible for supporting the Store Manager in achieving sales goals, meeting merchandising brand standards and delivering operational excellence through effectively leading a high performing team. The Assistant Manager is...
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Assistant General Manager 2
hace 4 semanas
La Paz, México Hyatt Place La Paz A tiempo completoSummaryYou will be responsible to assist with the efficient running of the hotel in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant General Manager 2, is responsible to assist the General Manager in managing the day-to-day operation of the Rooms...
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Customer Service Representative
hace 1 semana
Jardines en la Montaña, Ciudad de México, MX Oocl Usa Inc A tiempo completoCustomer Service Representative – Import On-site role Mon - Fri, 8:30 AM – 5:30 PM (w/1 hour lunch) Location: Pico de Verapaz 435, piso 6, Jardines en la Montaña, Tlalpan, Ciudad de México, C.P. 14210, México What is OOCL? OOCL is one of the world's largest integrated international container transportation, logistics and subsidiary companies....
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Assistant General Manager Ii
hace 3 semanas
La Paz, México Hyatt Place A tiempo completoSummary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant General Manager II is responsible to function as the Assistant Manager and specialist for the Food and Beverage Department, to ensure that...
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Assistant General Manager Ii
hace 2 semanas
La Paz, México Hyatt Place A tiempo completoSummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.The Assistant General Manager II is responsible to function as the Assistant Manager and specialist for the Food and Beverage Department, to ensure that...
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Assistant General Manager Ii
hace 3 semanas
La Paz, México Hyatt Place A tiempo completoSummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.The Assistant General Manager II is responsible to function as the Assistant Manager and specialist for the Food and Beverage Department, to ensure that...
