Senior Professional Services Consultant
hace 2 semanas
The Senior Professional Services Consultant is responsible for deploying software solutions within our customer base in the field. This position is a customer facing consulting role that requires exceptional collaborative skills and the ability to build strong partnerships with various cross-functional groups throughout our customer base and within the business. This role requires the ability to travel extensively and work directly with customers on a regular basis. Occasionally, this position will require delivery of formal training to customers and partners on projects.**KEY DUTIES**- Ability to troubleshoot technical issues to resolve customer problems- Develop custom scripts, utilities, or integrations to fulfill customer needs- Collect infrastructure technical requirements, create implementation and production deployment procedures fo Fortra products to interoperate and work within customer’s environment- Understands department goals and current processes and can recommend the use of new or existing tools to achieve those goals.- Deliver services and support both onsite and remote- Assists in onboarding new Technical Consulting team members, as requested, by training him/her on processes and/or projects. Acts as the main mentor and go-to for the new hire. Is the first to field any culture or work-related questions.- Supports new and existing clients in more complex set ups and usage scenarios of the purchased software.- SME in one or more 3rd party technologies such as Linux, SIEM and Windows Server OS- Authority to act within defined policies inside area of expertise/knowledge as directed- Regularly employs consultative selling techniques during customer interactions and identifies selling opportunities (software and services) with customers. Builds strong customer relationships that encourage additional services work with customers- Called on to support junior members to manage external stakeholders through conflict resolution- Deep knowledge and understanding of Windows OS, Linux/UNIX OS or IBMi- Delivery of customer or partner facing product training- Support Services revenue objectives by maintaining 65% billable utilization- Other duties as assigned**BASIC QUALIFICATIONS**- 4-6 years of experience- High level independence- Advanced technical skills- Ability to identify selling opportunities with customers and build strong relationships- Excellent communication skills with both technical and non-technical audiences- Actively seeks constructive feedback on own performance- Ability to supervise others- Executes tasks in a timely manner with mínimal revisions needed- Proactive, able to prioritize and solution oriented- Knowledge and understanding of Windows OS, Linux/UNIX OS
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Professional Services Consultant, Eps
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México eProductivity Software A tiempo completoJob Family: Customer and Professional Services Source Job: Professional Services Consultant eProductivity Software is a world leader in transformational technology and dynamic workflow software for print and packaging industries. Our purpose-built Management Information Systems (MIS) and Enterprise Resource Planning (ERP) technology and productivity...
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Senior Professional Services Consultant
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Ciudad de México, Ciudad de México Valce Talent Solutions A tiempo completoThe Senior Professional Services Consultant is responsible for deploying software solutions within our customer base in the field. This position is a customer facing consulting role that requires exceptional collaborative skills and the ability to build strong partnerships with various cross-functional groups throughout our customer base and within the...
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Delivery Consultant
hace 3 semanas
Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. - C68 A tiempo completo**DESCRIPTION**:The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant - Data Analytics to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key...
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Delivery Consultant
hace 4 semanas
Ciudad de México Amazon Web Services (AWS) A tiempo completoOverview Delivery Consultant - Application Architecture, Professional Services at Amazon Web Services (AWS). The AWS Professional Services (ProServe) organization helps customers realize desired business outcomes when using the AWS Cloud. We work with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives and...
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Professional Services Consultant
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Ciudad de México Trantor A tiempo completoA cybersecurity professional specializing in the XSOAR platform, this role will encompass all the responsibilities of a Professional Services Consultant while expanding into more advanced and strategic areas. Senior consultants focus on highly customized projects, demonstrate greater independence, and contribute to building and designing service offerings...
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Sr. Delivery Consultant
hace 5 días
Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo**DESCRIPTION**: The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving...
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Ciudad de México Amazon.com A tiempo completoDESCRIPTIONThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Delivery Consultant to join our Artificial Intelligence Practice at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS AI solutions that meet their technical requirements and business objectives....
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Ciudad de México Amazon.com A tiempo completoDESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Delivery Consultant to join our Artificial Intelligence Practice at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS AI solutions that meet their technical requirements and business objectives....
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Salesforce Technical Senior Consultant
hace 1 día
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Sr. Delivery Consultant
hace 3 semanas
Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. - C68 A tiempo completo**DESCRIPTION**:The Professional Services (ProServe) team is seeking a skilled Sr. Delivery Consultant - Data Analytics to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving...
