Senior Servicenow Developer

**Work Location: Latin America**:- **Join Us: ServiceNow Developer for Long-Term Project in LATAM with Attractive Compensation****Job Brief**- We are seeking an experienced **ServiceNow Developer** to lead the implementation, optimization and development in ServiceNow platform for our customers in North America. This role offers a unique opportunity to shape the roadmap and drive transformational value, within IT, business teams and across the broader enterprise.**Responsibilities**- Serves as a hands-on SME on ServiceNow ITSM, SLM, (SAM), ITOM, CMDB, and related systems; providing necessary support for process initiatives and cross functioning systems.- Architects, develops, integrates, and implements ServiceNow solutions.- Develops and modifies ServiceNow workflows, forms, lists, business rules, UI components.- Designs, codes, debug, documents, deploys and maintains solutions in a highly efficient and effective manner- Creates and configures workflow administration, reports, and data imports using configuration and custom JavaScript and creates, maintains, and enhances reports, dashboards, homepages- Performs data load, mapping, and transforming of dashboards, access controls, database views, user interfaces (forms and navigation), scheduled jobs/reports.- Partners with ServiceNow, Inc. to understand the product roadmap that will inform the strategic implementation roadmap- Collaborates with IT and infrastructure support teams, ServiceNow & Low-Code Architects to ensure adequate delivery on their objectives- Participates in design review, user requirements sessions and development teams to deliver features and capabilities supporting automation initiatives.- Collaborates with Product Owners, stakeholders, Engineering teams to understand, estimate, prioritize and implement solutions.- Participates in establishing coding standards to support consistency; reviews and applies requirements from external and internal team and align into ServiceNow development.- Develops work instructions to ensure that activities are properly documented. Develops user friendly catalog items with experience writing workflows.- Partners closely with the business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support.- Schedules, installs, and tests system software upgrade; executes platform upgrades on an as needed basis.- Escalates and works with ServiceNow, Inc. for complex issues out outages.- Identifies critical metrics and develops ad-hoc system reports.**Job Qualifications**- Bachelor’s Degree in Information Technology or relevant field- 10 years of relevant experience in Information Technology- 8 years of experience as an Application Developer or Systems Engineer- 5 years of experience supporting implementation, administration, configuration, and development on the ServiceNow platform in a medium or large enterprise organization, required.- Experienced in ServiceNow architecture and design concepts- ServiceNow Certified System Administrator or ServiceNow Certified Application Developer- ITIL v3 Foundations Certification, a plus**Benefits**- Be part of a fast growing organization with offices in over 30 countries- Work with some of the most marquee customers and lead efforts to help drive transformation within and beyond IT- Work in a supportive, innovative center of excellence with opportunities to make a meaningful impact**Contact**- ** Contact Person**: Ms. Dang Thi Trinh Tien**Offered Salary**Negotiable**Career Level**Senior**Experience**8 Years +**Qualification**Bachelor Degree