IT Business Unit Sr Analyst

hace 2 semanas

Ciudad de México Citi A tiempo completo

**Responsibilities**:- Tracks business unit performance against the IT business plan and service level agreements; identifies gaps.- Works on mergers & acquisitions and outsourcing / right placement activities.- Contributes to and / or creates internal communications. Creates and prepares reports, metrics and presentations. Exhibits sound understanding of concepts and principles in own area and a basic knowledge of concepts and principles in other technology areas.- Applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business goals.- Acts as advisor or coach to new or lower level employees. Provides evaluative judgment based on analysis of factual information in complicated and unique situations.- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.**Qualifications**:- 5-8 years of experience in a technology planning role.- Leadership and developmental skills**Education**:- Bachelor’s/University degree or equivalent experience- Inglés intermedio.- Conocimiento de service now, conocimiento de los negocios y sus principales servicios, Change Management, Negociación, Establecimiento de Acuerdos (SLA). Metodologia SLOs.- Splunk, AppDynamics.- Bases de datos (Excel)- Manejo de información y análisis.- Trabajo en equipo.- Habilidades de comunicación efectiva.- **Job Family Group**:Technology- **Job Family**:Technology Management- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting

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