Network Engineer I

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is passionate, fun, creative, and courageous in communications.**TITLE**:Network Engineer I**LOCATION**:REMOTE (Must be located in Mexico)**SALARY**: 20,000 MXP per month - 26,000 MXP per month depending on experience- Experience with Cisco Routers/Switches/Wireless- Experience with Fortigate Routers/Switches/Wireless- Experience configuring/maintaining VPN Solutions- Experience with RMM tools (Auvik/N-Able preferred)- Experience with AZURE/MS365- Nice to have: Experience with Ubiquiti equipment**Job Summary****Essential Functions and Responsibilities**The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned.- Leading and participating in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, communication links, and routing protocols- Planning, assisting in designing, and developing local area networks (LANs), wide area networks (WANs), virtual private networks (VPNs), and network security (firewalls, IDS, NAC)- Monitoring, analyzing and resolving network hardware and software problems in a timely and accurate fashion- Connect, operate, and monitor network systems- Close cooperation with the data center, operations and technical teams- Create and maintain network documentation of logical network level, physical network design, VLANs, Firewalls, Routing-Protocol- Work with the existing team to improve telecommunications and network options for remote communications- Create and optimize internal network and infrastructure processes- Analyze, diagnose and troubleshoot issues in network environment- Responds and assists Level I Engineer with complex connectivity problems.- Communicates effectively with management, team leader, and team members.- Develops and maintains a high level of customer satisfaction and improved customer relations.- May oversee or assist Level I Engineer in installation of communications hardware; may oversee minor equipment repairs.- Other Duties as assigned**Education Qualifications**Minimum Required Education and/or Experience Requirements:- Bachelor's Degree.- Five years of experience in networking field**Preferred Education and/or Experience Requirements**- Bachelor's degree in IT preferred**Licenses, Certifications, and Other Requirements**CCNA**Preferred Licenses, Certifications, and Other Requirements**:Prefer ASTEA familiarity; A+ and OEM equipment certifications preferred, Fortinet, and Meraki certs advisable.**Minimum Knowledge, Skills, and Abilities Qualifications**In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.- Takes a leadership role in Service/Quality Initiative; continually improves processes; quantitatively monitors processes.- Completes required quality core classes and uses skills and techniques presented. Uses The Core Values in work environment.- Adheres to company/customer safety procedures.- Must be a team player, organized, self-motivated, and able to prioritize; must have outstanding people and communication skills for interaction with other team members, customers, and management- Ability to: read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals.- Effectively present information and respond to questions from groups of managers, clients, customers, and the general public; add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and to draw and interpret bar graphs; solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram, or schedule form.**Travel Requirements**- Ability to travel 25% of the time.- Must be able to work outside of normal work hours occasionally.**Work Environment**Work is performed in standard office/remote setting or on customer site.**Benefits**:- Savings Account / Monthly Tope Legal- SGMM/ Major Medical Insurance / Family- Life Insurance (employee only)- Vacation Premium- Christmas Bonus- Quarterly Bonus of annual income based on metrics- Yearly Anniversary Bonus- Pantry Vouchers- Marriage and Bereavemen