(Senior) Partner Support Manager
hace 4 semanas
Discover. Savor. Connect. Welcome to the chef's table.Cozymeal is the leading global marketplace featuring the best culinary experiences and products, including top-rated cooking classes, private chef experiences, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much moreConsumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology, wine tastings, and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift or for use at home.In addition to providing customers access to world-class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Global Good Fund in 2019.Serving both customers and our culinary partners is our top-priority and ingrained in our culture and in how we run our business every day. We continuously strive to curate the best culinary experiences and products and to create the best content for the millions of customers visiting our site while providing additional support and business to our partners.**About the Role**:The culinary experiences on Cozymeal are offered by our culinary partners, including chefs, sommeliers and food tour guides. We are looking for a rockstar **(Senior) Partner Support Manager** to manage the relationship with our culinary partners.**Responsibilities Include**:- Assist Cozymeal’s culinary partners on Cozymeal, from chefs to sommeliers to food tour guides, with any questions or requests pertaining to our platform, upcoming experiences, tools and communication- Review the current processes within the partner support team and identify areas where improvements can be made, including automation, restructuring, etc.- Review existing metrics and KPIs and make any necessary adjustments to ensure the KPIs best reflect the team’s performance and work with the team to meet the team’s KPI goals- Conduct analysis on an on-going basis for key areas within the partner community and report findings internally- Assist in the development of menus, new experiences and market launchesInvolvement in weekly company and team meetings**Requirements Include**:- Bachelor’s degree or equivalent- 4+ years of experience in an account management or customer service role- 3+ years of culinary and/or beverage experience- 3+ years of experience in leading a team- Experience in wine, beer or mixology a plus- Excellent verbal and written communication skills- Strong data analysis skills- Ability to be resourceful and responsive- Possess an interest in technology; online marketplace experience strongly preferred- Working efficiently in a home office environment- Proficient in Google suite and Excel**What We Offer**:- Work anywhere in the world (we are 100% remote team)- Competitive pay- Stock options (after 1 year)- Opportunity to grow within the organization and learn from some of the best in the industry- Great work environment with a strong and friendly team of co-workersIf this sounds like you, then Cozymeal just might be the right place for you Welcome home
-
(Senior) Partner Support Manager
hace 2 días
Tulum, México Cozymeal A tiempo completoDiscover. Savor. Connect. Welcome to the chef's table. Cozymeal is the leading global marketplace featuring the best culinary experiences and products, including top-rated cooking classes, private chef experiences, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more! Consumers and companies alike use...
-
Internal F&b Partner
hace 3 días
Tulum, México Selina A tiempo completo**Who we are** Selina’s mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections. Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-working developments that...
-
General Manager
hace 3 días
Tulum, México Elite Alliance (Destination Club Management) A tiempo completoElite Alliance is actively recruiting for a General Manager in our Mexico division, Destination Club Management, for Aflora, our newly managed property in Tulum, Quintana Roo, Mexico. Aflora offers 211 luxury units distributed through magic apartment towers, loft village and Luxury villas spanning three hectares of verdant jungle. The General Manager is a...
-
Sales Manager B2B
hace 1 semana
Tulum, México Selina A tiempo completo**Who we are** Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures. **What the role is** The Sales and Marketing Manager is...
-
House Manager
hace 4 semanas
Tulum, México Casa Mayakaan A tiempo completo**HOUSE MANAGER / GUEST EXPERIENCE - CASA MAYAKAAN (Tulum, Mexico)****About Casa Mayakaan**Casa Mayakaan is a private beachfront residence located inside the Sian Ka’an Biosphere Reserve in Tulum, Mexico. The property hosts retreats, gatherings, and private stays focused on nature, well-being, and meaningful human connection.**Position Overview**We are...
-
House Manager
hace 2 días
Tulum, México Casa Mayakaan A tiempo completo**HOUSE MANAGER / GUEST EXPERIENCE - CASA MAYAKAAN (Tulum, Mexico)** **About Casa Mayakaan** Casa Mayakaan is a private beachfront residence located inside the Sian Ka’an Biosphere Reserve in Tulum, Mexico. The property hosts retreats, gatherings, and private stays focused on nature, well-being, and meaningful human connection. **Position Overview** We...
-
CEO/ General Manager for a Retreat
hace 4 semanas
Tulum, México DORA Jungle A tiempo completoCEO/ General Manager for a Retreat & Conference Center DORA is a 5‑year‑old jungle retreat village entering a key growth stage. We’re looking for a hands‑on, strategic, people‑centered leader who can scale a purpose‑driven hospitality business without losing its soul. This is not a traditional hotel GM role, it’s part hospitality, part startup...
-
CEO/ General Manager for a Retreat
hace 4 semanas
Tulum, México DORA Jungle A tiempo completoCEO/ General Manager for a Retreat & Conference Center DORA is a 5‑year‑old jungle retreat village entering a key growth stage. We’re looking for a hands‑on, strategic, people‑centered leader who can scale a purpose‑driven hospitality business without losing its soul. This is not a traditional hotel GM role, it’s part hospitality, part startup...
-
CEO/ General Manager for a Retreat
hace 4 semanas
Tulum, México DORA Jungle A tiempo completoCEO/ General Manager for a Retreat & Conference Center DORA is a 5‑year‑old jungle retreat village entering a key growth stage. We’re looking for a hands‑on, strategic, people‑centered leader who can scale a purpose‑driven hospitality business without losing its soul. This is not a traditional hotel GM role, it’s part hospitality, part startup...
-
Sales Manager
hace 2 semanas
Tulum, México Grupo Gitano A tiempo completo**ROLE OVERVIEW** **RESPONSIBILITIES** - Develop Sales Strategies: Formulate and implement effective sales strategies to drive revenue growth and achieve sales targets. - Develop Sales Structure and Processes: Analyze current sales structures, processes, and workflows to identify areas for improvement and optimization. Develop and implement sales...
