Customer success manager
hace 5 días
We’re looking for a Customer Success Manager If you consider yourself a hustler and want to work on some of the most exciting digital health projects, this is the job for you We are an interdisciplinary team looking for someone with the right combination of initiative, organization skills and business knowledge to lead our customer success team. We are looking for a Customer Success Manager to help us lead implementations, handle customer development, give support to our awesome users, and help grow our relationship with existing customers. At Nimbo we help health organizations have a better control of their operations and their patients through an easy to use application that physician’s love to use. What you’ll do: Lead implementation projects with our enterprise customers: training, configuration, and change management. KPI: NPS post implementation Use industry best practices for customer support and user onboarding. KPI: CSAT Own and manage customer renewals - churn is your #1 enemy KPI: Churn Understand the “Job To Be Done” our customers hire us for and work with them to get it done no matter what What we are looking for: You’re a highly organized and disciplined person Experience managing teams and meeting deadlines Strong written and oral communication skills Proficient with technology Vert comfortable interacting with clients, remotely and face-to-face A high energy, enthusiasm and a desire to learn What we care about, what we believe in: Working with people we admire and enjoy kicking back and having a beer/coffee with. Having fun doing what we love to do: inside and outside of work. Creating things we truly care about and believe have an impact in this world. Pushing the boundaries of what is expected of us: as a team and as individuals. Results oriented—time management is the responsibility of each team member. If you are interested in this opportunity, send us a cover letter, your resume and the reason why you want to join the team to Ecaresoft is a fast growing software company focused on building transformative products for the healthcare industry: Nimbo and Cirrus . We’re shameless about our passion for hard work. We live to create the best healthcare software and improving the healthcare industry through them. #J-18808-Ljbffr
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Customer Success Manager
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WorkFromHome, México TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN , a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager , you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships...
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Graduate Customer Success Manager
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WorkFromHome, México Canonical A tiempo completoJoin to apply for the Graduate Customer Success Manager role at Canonical 2 months ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn,...
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Graduate Customer Success Manager
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WorkFromHome, México Canonical A tiempo completoJoin to apply for the Graduate Customer Success Manager role at Canonical 2 months ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department...