Customer Success Manager
hace 3 horas
TITAN is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams. Responsibilities: Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption. Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value. Build strong relationships with key stakeholders to drive engagement and long-term success. Identify upsell and expansion opportunities by aligning product capabilities with customer needs. Analyze customer usage data to proactively address risks and drive retention strategies. Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention. Requirements: 2-4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company (must). Excellent verbal and written communication skills with strong customer-facing abilities, including a willingness to meet clients onsite and lead business discussions. Experience in identifying upsell/cross-sell opportunities and working closely with Sales. Hands-on experience with onboarding and implementation processes of Salesforce or other CRMs - a must. A can-do approach with strong problem-solving skills and the ability to work under pressure. Fluent in English; additional languages are a plus. Ability to work remotely across EST/PST time zones. Bachelor's degree in Computer Science, Industrial Engineering, Business or equivalent experience. Why Join TITAN?: Work with a dynamic and innovative team in a fast-growing SaaS startup Collaborate with industry-leading clients and gain exposure to cutting-edge technologies Enjoy the flexibility of remote work and a healthy work-life balance Competitive compensation package and opportunities for professional growth and development
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Customer Success Manager
hace 3 horas
Ciudad de México TITAN A tiempo completois a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
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Customer Success Manager
hace 3 horas
Ciudad de México TITAN A tiempo completoTITAN is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America.As aCustomer Success Manager , you'll...
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Customer Success Manager
hace 4 semanas
Ciudad de México Remote A tiempo completo**About Remote**:**All of our positions are fully remote. You do not have to relocate to join us!**This is an exciting time to join Remote and make a personal difference in the global employment space as a Customer Success Manager, joining our Customer Experience team.The Customer Success Manager acts as the customer's trusted advisor and advocate. The key...
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Manager, Customer Success
hace 2 semanas
Ciudad de México Gigamon A tiempo completoAt Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...
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Customer Success Manager
hace 4 semanas
Ciudad de México Lenovo A tiempo completoDescription and Requirements The Customer Success Manager is responsible for managing post-sales customer relationships, coordinating service delivery, and ensuring billing accuracy across hybrid cloud environments. This is a key role that supports customer retention, expansion, and long‑term value creation. Serve as a trusted advisor and main post‑sales...
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Customer Success Manager
hace 2 semanas
Ciudad de México Book4time A tiempo completo**Customer Success Manager**Book4Time is a global leader in wellness and recreation management solutions for the hospitality market. Our SaaS platform manages the end-to-end guest experience and back office operations for hotels, resorts, casinos and private clubs in over 85 countries.We are looking for a resourceful Customer Success Manager that can build,...
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Customer Success Manager
hace 4 semanas
Ciudad de México Syntax México A tiempo completoSyntax is a leader in providing Cloud and Managed Services to businesses across North America. Syntax's cloud offerings, including their best-in-class Enterprise Cloud for ERP continues to grow and accelerate; a unique offering that safely hosts and manages critical business applications. Syntax partners with global IT leaders such as Oracle, IBM and others....
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Customer Success Manager
hace 2 semanas
Ciudad de México Interlix Staffing A tiempo completoCustomer Success Manager Location: Remote (Cancún, Mexico) Schedule: Full Time (40hrs per week - Business Time) Company Overview Our client is a global food technology company on a mission to eliminate food waste using cutting-edge AI and Internet of Things solutions. Founded in London and operating in over 90 countries, the company partners with major...
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Customer Success Manager
hace 3 semanas
Ciudad de México Tritium Software, S.L. A tiempo completoForceManager is the leading mobile CRM with a full service WebApp created for a range of work styles including home, office or the field. The success of the solution is due to its user friendly interface, built in geolocation features, and high user adoption rates. ForceManager is headquartered in Barcelona, Spain, but our team is international and everybody...
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Customer Success Manager
hace 4 días
Ciudad de México Hootsuite A tiempo completoWe're looking for a Customer Success Manager to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while...
