Senior Consultant, Advisory

Role title

Senior Consultant Advisory LATAM Mexico-Monterrey or Mexico City

Reports to (title)

Associate Director Advisory

Version date

V00 Sept 2024

Business Background

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

What do we do?

We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, with a core focus on Food & Beverage, Consumer Goods, Transportation & Mobility, Technology & Telco, Construction & Manufacturing, Energy and Renewables and Chemical & Processing.

Our products and services range from independent third-party auditing to certification and training; we also offer consultancy services, real- time assurance technology and data-driven supply chain transformation programs. our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them.

LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates around £350m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

The next chapter for LRQA

As the preferred assurance partner for our clients, we are relentless in helping them respond to the era of Assurance 4.0.

Our decades of sector expertise in assuring assets and management systems, ensuring product integrity, responsible sourcing, navigating the energy transition and achieving net zero, and strengthening cybersecurity maturity will help them to anticipate, mitigate and manage risk wherever they operate, freeing them to focus on growth.

With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership team that is fully committed to delivering our vision, LRQA’s next chapter is set to be an exciting, transformational period of growth. We’re well placed to build on everything we’ve done and further our ambitions for the future. At such an exciting time key talent is critical, and this role is a great opportunity to be part of our next chapter.

Role purpose:

LRQA is seeking a Senior Consultant with demonstrated experience in supply chain human rights and environmental due diligence, responsible sourcing and supplier engagement to join our Advisory team in Mexico and accelerate the development and growth of our strategic ESG due diligence, risk management, and special investigation work.

We are looking for a highly motivated, passionate professional to join our team and support clients to address their most pressing sustainability and supply chain challenges. This role will require an investigative and curious mindset and an individual who can approach social and environmental due diligence and risk management from a strategic, problem-solving angle.

We are looking for individuals who can critically assess situations to identify risks and challenges for our clients as well as develop innovative solutions. This role will be client-facing and require direct engagement with clients’ Sustainability/ESG, Compliance and Risk Management, or Procurement teams.

You will work with private-sector clients, many of which are major global and regional companies, spanning a variety of sectors, including consumer goods, retail, food/agriculture, real estate, and finance. You will be part of the Americas Advisory team and will work with, and learn from, LRQA experts from teams across the globe.

We are looking for entrepreneurial individuals who will be motivated by the opportunity to work in a rapidly growing and successful business at the cutting edge of sustainability and to partner with world-class leaders to take on some of the planet’s most pressing ESG challenges.

Key Responsibilities:

Project Leadership (55%)

• Serve as both project and business development lead for major client relationships; establish yourself as a key client thought partner and point of contact.

• Lead project teams to develop high-quality analysis and product outputs for clients, in our Advisory practices, specifically for our Responsible Sourcing, Human Rights Due Diligence, Navigate ESG Risk, this includes close alignment with our EiQ platform and data: EiQ is the World’s First End-To-End Supply Chain Due Diligence Platform)

• Plan and manage projects in a way that accounts for and ensures profitability and client value.

• Take accountability for timely and high-quality service delivery, project staffing, efficient workplans and client management, taking corrective action as needed, to fill any shortfall at any stage.

• Manage associates and / or consultants, as part of project work and / or as part of independent managerial duties; set clear expectations for team members and provide timely and useful feedback.

• Build positive team environment; should be viewed internally as a team leader.

Business Development (30%)

• Actively contribute to business development efforts, including expanding existing client relationships and generating/cultivating opportunities with new clients. From origination to sale closing against your agreed annual sales targets.

• You will be accountable for timely and high-quality service delivery, project staffing, efficient workplans and client management, taking corrective action as needed, to fill any shortfall at any stage.

• Lead and / or actively participate in all parts of the business development process: end-to-end proposal writing, presentations, budget preparation, and communication/negotiation with clients and potential clients.

Product Development / Knowledge Management (15%)

• Participate in product development and refinement and play an active role in knowledge management efforts, working together with peers across the organization to ensure continuous improvement and efficiency

• Develop thought leadership at the organizational level, including by writing LI posts, newsletters, and technical articles.

Other

• Role model LRQA behaviours to drive a customer centric, performance orientated, commercially accountable organisational culture.

• Pursue Continuous Professional Development and maintain a high degree of discipline, industry knowledge and awareness.

• Play an active role to support the regional Advisory team to manage, mentor and support team consultants and associates. Develop team members to build capacity and capability through supporting recruitment, performance management, talent and succession planning, training and development to build and sustain high performers.

• Support addressing of growth-related challenges to deliver our ambitious targets as part of our Advisory strategy and full potential plan.

• Contribute to the implementation of a strategy aligned with the overall regional and Advisory vision to deliver against actionable goals, sales and revenue targets provided to ensure delivery against the performance and growth ambitions.

• Contribute to effective and efficient running of internal operations and ensuring the business is on a solid footing operationally.

• Represent LRQA’s values to cultivate relentless client focus performance-oriented, and commercially accountable organisational culture.

• Positively contribute to creating and maintaining a positive, can-do culture with a particular focus on well-being and supporting colleagues.

• Ensure communication to key stakeholders, foster teamwork and strive to maintain an environment of openness and trust, facilitating problem solving to address obstacles and ensure agreement on resolutions.

• Contribute to the development, publication and promotion of world class Thought Leadership that contributes to our ability to maintain or begin a dialogue with our clients.

Key health & safety responsibilities:

Eliminate or minimise employee exposure to risks by regularly reviewing the health and safety risk register, applying appropriate controls, communicating results of risk assessments, and ensuring health and safety is considered in the planning and execution of all LRQA activities.

Manage your own, and your team’s, compliance with health and safety rules, instructions, systems and legal requirements to ensure employees are suitably trained and adequate resources are available to work safely.

Number of direct reports

TBD

Geographic area of impact

Americas – US and LATAM

Key stakeholders

Advisory Leadership Regional Team, Sales teams, Operations

Technical / Professional Qualifications / Requirements:

• At least 6+ years of proven experience in responsible sourcing, social and environmental due diligence or similar required. Experience in ESG-focused investor relations, sustainability strategy is a plus.
• A master’s degree or equivalent work experience in a relevant field preferred.
• Has a proven track record of selling and supporting client accounts
• Is exceptionally well organised, a ruthless prioritiser with high attention to detail.
• Can demonstrate a strong commercial acumen with recent examples of developing and delivering successful value propositions for global clients/brands as part of the sales team
• Demonstrable client facing sales experience, with a history of success.
• Ability to communicate fluently in English. Fluency in Portuguese is a plus.
• Expertise in ratings, standards, and regulatory frameworks (such as HREDD legislation, ESG ratings, EU taxonomy, TCFD, SBTi, CDP, GRI, SASB, NFRD/CSRD, etc.) and proven ability to translate this expertise into needs-based solutions and results
• Experienced in preparing and delivering proposal presentations, with recent examples.
• Experience in managing multi product proposals.
• Demonstrable experience in working proactively and collaboratively across diverse teams to achieve growth strategies and targets.
• Knowledge of standard IT programmes, including Salesforce and comfortable in using proprietary software for business processes.
• Capacity to work across different time zones and to hold meetings outside of regular local working hours.

Our Values:

Expertise We value our experience, specialist knowledge, and pioneering history within the industry. But we also never stop looking for ways to learn and improve in the future.

Integrity We always do what’s right, in the right way and continually measure our actions and their outcomes against rigorous criteria – both those of stakeholders and our own.

Ambition We are industry leaders because we combine technology and innovation with the expertise of our people. We help our clients be the best they can be, by being the best we can be.

Vision We support our clients in the present and prepare them for future success, by using our sharp understanding of social, environmental, technological, and commercial changes to work towards a safer, cleaner, more sustainable future.

Togetherness We respect the unique skills, expertise and backgrounds of our people and the inclusive culture they create. We believe teamwork and collaboration – internally and with our clients – are the best way to achieve our mutual goals.