Program Manager – Consultant

hace 2 meses

san pedro garza garcía, México ELEVATE A tiempo completo

LRQA Role Profile: Program Manager - Consultant


Role title: Program Manager – Consultant (Supplier Due Diligence Program, 24-month contract)

Reports to: Regional Director LRQA Advisory


Business Background

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.


While we’re proud of our heritage, it’s who we are today that really matters. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.


What do we do?

We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. Our products and services range from independent third-party auditing to certification and training; we also offer consultancy services, real-time assurance technology and data-driven supply chain transformation programs.


Role purpose:

LRQA is looking for a full-time Program Manager, Consultant, to support the delivery of a number of clients’ regional supplier due diligence programs in line with the clients' due diligence policies and international standards. The position is located in Mexico and can require traveling into other Americas countries.


This role will be client-facing and require direct engagement with senior stakeholders at companies (e.g., sustainability/ESG, sourcing and/or procurement teams).


As Program Manager, you will support our clients and their local business units to drive continuous improvement of their supply chain, by supporting local suppliers in completing self-assessment questionnaires (SAQs), designing respective corrective and remediation action plans (CAPs), providing direct guidance where necessary, and ensuring regular reporting to the client.


Key Responsibilities:

  • Closely monitor progress of all assessment services (SAQs, Audits, Special Investigations) for specific clients on a daily basis, identify potential risk of delay and follow up proactively with internal teams and clients to address the risk.
  • Carry out specific client-related Consulting work when needed that fits into Client’s scope of work, supported by Advisory colleagues.
  • Serve as liaison between clients and Operations to ensure instructions reflect client requirements and ensure that client expectations can be met.
  • Escalate to client in a timely manner for delay process and collaborate with related teams for corrective action plans.
  • Maintain and provide most updated tracking reports/records to specific client on a regular basis.
  • Proactively work with the account manager to support client assessment needs, including pilot and official launch of new/expanded services.
  • Respond to scheduling/reporting TATs related questions from specific client through daily communications and regular meetings.
  • Respond to client’s technical questions on assessment services and service delivery of all assessment services.
  • Collect related data and prepare quarterly KPI reports for specific client.
  • Support with the onboarding process for clients as needed.
  • Travel to local suppliers in the Americas to provide in-person support.
  • Act as the expert towards local suppliers on specific client requirements.
  • Take programme ownership and accountability to ensure timely implementation of programme and delivery of support (plan, communicate, continuously monitor).
  • Be familiar with client’s supplier expectations, especially in the area of labour rights and modern slavery and show good understanding of best practices.

Key health & safety responsibilities:

Eliminate or minimise employee exposure to risks by regularly reviewing the health and safety risk register, applying appropriate controls, communicating results of risk assessments, and ensuring health and safety is considered in the planning and execution of all LRQA activities.

Manage your own, and your team’s, compliance with health and safety rules, instructions, systems and legal requirements to ensure employees are suitably trained and adequate resources are available to work safely.


Number of direct reports: 1

Geographic area of impact: Mexico

Key stakeholders: Chief Growth Officer, Director Advisory, Regional Director Advisory, Advisory Leadership Regional Team


Technical / Professional Qualifications / Requirements:

At least 5 years of solid and track record work experience in the area of sustainability supply chain management, ethical sourcing, labour rights etc.

Experience in project management, factory, vendor, farm’s audits, SAQ and CAP management is a MUST.

A Bachelor's degree is required; a Master's Degree is desired, but not required.

Willingness to travel, accommodate multiple time zones and to work extended hours if needed.

Pro-active, self-starter with ability to organize, prioritize and execute tasks for multiple stakeholders simultaneously.

Comfortable working in fast-paced, dynamic environments, with an ability to structure and have ownership of your work.

Ability to work virtually in a cross-functional and geographically dispersed team.

Fluent in English and Spanish, both spoken and written. Fluency in Portuguese is an absolute advantage.

Any Qualified Schemed Auditor is an absolute advantage.

Our Values:

Expertise: We value our experience, specialist knowledge, and pioneering history within the industry. But we also never stop looking for ways to learn and improve in the future.

Integrity: We always do what’s right, in the right way and continually measure our actions and their outcomes against rigorous criteria – both those of stakeholders and our own.

Ambition: We are industry leaders because we combine technology and innovation with the expertise of our people. We help our clients be the best they can be, by being the best we can be.

Vision: We support our clients in the present and prepare them for future success, by using our sharp understanding of social, environmental, technological, and commercial changes to work towards a safer, cleaner, more sustainable future.

Togetherness: We respect the unique skills, expertise and backgrounds of our people and the inclusive culture they create. We believe teamwork and collaboration – internally and with our clients – are the best way to achieve our mutual goals.

#J-18808-Ljbffr

  • Program Manager

    hace 4 días

    San Pedro Garza García, México ELEVATE A tiempo completo

    **L**RQA** Role Profile**: Program Manager** - Consultant** **Role**title** Program Manager - Consultant (Supplier Due Diligence Program, 24-month contract) **Grade** n/a **Reports**to**(title)** Regional Director LRQA Advisory **Business Background** **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk...

  • Program Manager

    hace 3 meses

    San Pedro Garza García, N. L., México ELEVATE A tiempo completo

    **L**RQA** Role Profile**: Program Manager** - Consultant** **Role** **title** Program Manager - Consultant (Supplier Due Diligence Program, 24-month contract) **Grade** n/a **Reports** **to** **(title)** Regional Director LRQA Advisory **Business Background** **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise...

  • Program Manager

    hace 1 día

    San Pedro Garza García, México Northware A tiempo completo

    **Descripción del puesto**: El Program Manager será responsable de liderar y coordinar la implementación de sistemas ERP (Enterprise Resource Planning) a nível global, asegurando que los proyectos cumplan con los objetivos de tiempo, presupuesto y calidad. **Requisitos**: **Responsabilidades**: **Gestión de Programas y Proyectos Globales**:...

  • Partner Program Manager IT Bilingue Remoto

    hace 3 meses

    San Pedro Garza García, N. L., México Training Talent A tiempo completo

    **Vacante para la empresa Training Talent en San Pedro Garza García, Nuevo León**: **Sobre quienes somos** - Socio estratégico de Microsoft, un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicadas a soluciones de software corporativo, socios premier a nível Latam, EEUU y Canadá, buscamos un Gerente Bilingüe de...

  • SAP Senior Basis Consultant for Cloud Infrastructure

    hace 1 mes

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Senior Basis Consultant for Critical Incident ManagementWe are seeking an analytical and solution-oriented Senior Basis Consultant to join our Critical Incident Management team. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running on SAP Enterprise Cloud Services (ECS).The RoleAs a Senior Basis...

  • SAP Technology Consultant: Digital Transformation Expert

    hace 3 semanas

    San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    About the RoleWe are seeking an experienced SAP Technology Consultant to join our team as a Digital Transformation Expert. In this role, you will be responsible for the technical end-to-end operations of SAP internal solutions/system landscapes as well as the integration with SaaS and PaaS solutions during the whole service lifecycle.Key...

  • SAP Senior Technical Consultant: Delivering the Intelligent Enterprise

    hace 1 mes

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About UsSAP is a leading enterprise software company, empowering businesses to run better. We help our customers connect global industries, people, or platforms, and ensure every challenge gets the solution it deserves.Job OverviewWe are seeking an experienced SAP Technology Senior Consultant to join our team. As a Senior Consultant, you will be responsible...

  • Project Manager Consultant

    hace 4 meses

    San Luis Potosí, S. L. P., México P3 GROUP A tiempo completo

    **Vacante para la empresa P3 GROUP en San Luis Potosí, San Luis Potosi**: Project manager Consultant **Responsabilidades**: - Colaborar en proyectos y auditorías de mejora continua, escalación y/u optimización de procesos para nuestros diversos clientes y áreas. - Fuerte participación en equipos multidisciplinarios para la implementación y...

  • Data Intelligence Consultant

    hace 3 semanas

    San Pedro Garza García, Nuevo León, México Johnson Controls, Inc. A tiempo completo

    About This RoleWe are seeking a highly skilled Data Intelligence Consultant to join our team at Johnson Controls, Inc. The ideal candidate will have a strong background in business intelligence and analytical reporting.Key ResponsibilitiesCollect and coordinate business requirements for analytical reportingMonitor the performance of reports and dashboards,...

  • Retail - Order Fulfillment Consultant

    hace 4 semanas

    San Pedro Garza García, México Steelcase A tiempo completo

    Description We are hiring a Retail - Order Fulfillment Consultant to be the Primary business consultant between Steelcase NA and retail channels as well as other eBusiness platforms. What You Will Be Doing: Manages the assigned accounts through the order fulfillment process from receipt of order to final installation and has responsibility for...

  • Senior System Architect

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    About UsSAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.Job SummaryWe are seeking an experienced SAP Technology Senior Consultant to join our team. The successful candidate will be responsible for the technical end-to-end operations of SAP...

  • Supply Chain Development Consultant

    hace 3 semanas

    San Pedro Garza García, Nuevo León, México Elevate A tiempo completo

    About LRQALrqa is a leading global assurance provider, bringing together outstanding expertise in certification, customized assurance, cybersecurity, inspection and training.We help our clients manage and mitigate the risks they face by working with them to drive continuous improvement of their supply chain.Our innovative end-to-end solutions enable our...

  • Order Fulfillment

    hace 3 días

    San Pedro Garza García, México Steelcase A tiempo completo

    We are hiring an **Order Fulfillment - Mid Market Consultant**who will be the primary business consultant between Steelcase NA and AMQ as well as other platforms. **What You Will Be Doing**: - Manages the assigned accounts through the order fulfillment process from receipt of order to final installation and has responsibility for customer complaint...

  • Production Manager Lead

    hace 1 mes

    San Pedro Garza García, Nuevo León, México Sonoco A tiempo completo

    About the Role:We are seeking an experienced Production Manager Lead to join our team at Sonoco in Hillview, KY.Job Summary:The Production Manager Lead is responsible for leading a high-performance work team environment, ensuring safety, quality, on-time delivery, productivity, material handling, cost performance, employee training and relations. The ideal...

  • Cybersecurity Operations Manager

    hace 1 semana

    San Pedro Garza García, Nuevo León, México Steelcase A tiempo completo

    Steelcase is a global leader in workspace innovation and we're seeking a skilled Cybersecurity Operations Manager to oversee the growth of our Information Technology (IT) Security Operations Center (SOC) team in Mexico.We're looking for an experienced security professional with a strong technical background in defensive technologies and excellent leadership...

  • Retail - Order Fulfillment Consultant

    hace 4 semanas

    San Pedro Garza García, N. L., México Steelcase A tiempo completo

    We are hiring a **Retail - Order Fulfillment **Consultant** to be the Primary business consultant between Steelcase NA and retail channels as well as other eBusiness platforms. **What You Will Be Doing**: - Manages the assigned accounts through the order fulfillment process from receipt of order to final installation and has responsibility for customer...

  • Project Manager

    hace 3 meses

    San Pedro Garza García, México HB Human Talent A tiempo completo

    ResponsabilidadesParticipación en el Proceso de Ventas: Colaborar estrechamente con el equipo de ventas durante el proceso de venta, proporcionando apoyo técnico y asegurando que las expectativas del cliente se comprendan y se satisfagan.Instalación y Seguimiento de Postventa: Supervisar el proceso de instalación de maquinaria, asegurando que todas las...

  • Community Manager Jr

    hace 2 meses

    San Pedro Garza García, N. L., México RedOak Echelon A tiempo completo

    **Título: Asistente Personal y Community Manager en el Sector Financiero** **Ubicación**:Oficina y Home Office en el área de San Pedro, Miravalle, San Jerónimo.** **Descripción del puesto**: Estamos buscando un Ejecutivo Jr. con habilidades de Community Manager para unirse a nuestro equipo en el ámbito financiero. No es necesario contar con...

  • Global Supply Chain Sustainability Specialist

    hace 5 días

    San Pedro Garza García, Nuevo León, México ELEVATE A tiempo completo

    About the RoleWe are seeking a highly skilled Global Supply Chain Sustainability Specialist to join our team in Mexico. As a Program Manager, you will play a critical role in supporting our clients in managing and mitigating risks within their supply chains.Key ResponsibilitiesClosely monitor progress of all assessment services, identifying potential delays...

  • International Logistics Consultant

    hace 3 semanas

    San Pedro Garza García, N. L., México Steelcase A tiempo completo

    We are hiring an **International Logistics Consultant** who will be supporting our Order Fulfillment Global and local team to achieve a phenomenal experience to our customers and dealers. - This person is the primary business consultant between Steelcase NA, Dealers and Field Sales dedicate mentoring and handling dealer activities prior to order being...