Remote Tier 2 Customer Support Supervisor

Overview Capgemini is seeking a Tier 2 (L2) Support Analyst for a top 10 US Insurance Carrier. Our client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19...

A leading global consulting firm is seeking a Tier 2 Support Analyst to maintain the stability of a digital life insurance ecosystem. This role requires 1-3 years of relevant experience and involves incident management, service coordination, and collaboration with various teams. Ideal candidates should have a bachelor's degree in IT, strong troubleshooting...

A leading IT solution provider is seeking a Technical Support Manager to lead a remote team of Customer Support Engineers. You will manage day-to-day operations for multiple support tiers and drive performance improvements. Ideal candidates will have over 4 years of customer support management experience within a SaaS environment and a passion for customer...

All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than...

A leading technology firm is seeking a Supervisor for Level 1 Customer Support in Mexico City. This role focuses on managing team operations, providing coaching, and ensuring high-quality customer service. An ideal candidate has experience in a contact center, leadership skills, and is bilingual in Spanish and English. Full-time remote flexibility is...

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ : BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling...

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations...

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...

Job Description A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You will build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in...

A leading IT consulting firm is seeking a Mid-Senior level Analyst and Consultant to support Microsoft D365 Finance and Operations applications. The role involves delivering Tier 2 support, troubleshooting ERP systems, and communicating effectively with stakeholders. Candidates should possess a solid understanding of accounting principles, strong analytical...