Head of Customer Success

hace 4 semanas


WorkFromHome, México Remotely Talents A tiempo completo

Job Description A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You will build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in customer success or support within a SaaS environment and strong leadership skills. A competitive salary along with performance bonuses tied to metrics is offered. Location Customer Support Ops • Ciudad de México, Mexico #J-18808-Ljbffr



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