Sales Operations Specialist Ii
hace 1 semana
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.- Our Employees: Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset.Position Summary- The Sales Operations Specialist is involved in all stages of the sales process ensuring that sales activities are best supported and conducted in accordance with F5’s policies. This role provides a high level support to both internal sales teams and external partners to facilitate strong relationships and generate revenue for F5. This is a fast paced role, ideal for someone who is highly organized, loves details and wants to exceed expectations.Sales Operations Specialist responsibilities will include, but are not limited to: basic project management, order processing, troubleshooting and problem solving, data quality, sales support, training, and other assigned activities.Primary Responsibilities- Order processing and issue resolution- Act as liaison between Field Sales, Inside/Digital Sales, Channel Sales, Revenue Operations, Sales Operations, Finance and Accounting, and other internal teams.- Own and execute assigned projects or programs.- Provide communication and education on current processes and best practices.- Answer pre and post sales questions from F5 sales teams and external partners.- Research inquiries utilizing various systems and tools.- Intake and coordination of high priority customer requests.- Ensure the integrity of Salesforce data.- Identify process improvements to support business operations- Perform other related duties as assigned.- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.Knowledge, Skills and Abilities- Must be detailed oriented with a proven ability to multi-task- Effective communication, both in written and verbal form, to interact with cross functional teams and departments- Ability to work independently in a dynamic fast paced environment, with mínimal supervision- Ability to work cross-functionally to find solutions and drive projects to completion- Must be a self-starter and effective time manager- Passion for customer experience and exceeding expectations- Understanding or knowledge of sales processes, order administration processes, etc.- Basic project management- Strong interest in identifying process improvement opportunities that support the key business operations- Basic experience with Salesforce desired**Qualifications**:- BA/BS degree or equivalent work experience- 1+ years of Sales Support experience preferred- Proficient in Microsoft Outlook, Word, PowerPoint and Excel- Salesforce experience, preferred but not requiredPhysical Demands and Work Environment- Duties are performed in a normal office environment while sitting at a desk or computer table.- Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.- Duties may require being on call periodically and working outside normal working hours (late evenings).F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.LI-KT1LI-HybridEqual Employment Opportunity.
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Sales Operations Specialist
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Guadalajara, México f5 A tiempo completoEverything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Position SummaryThe Sales Operations Specialist is involved in all stages of the sales process, ensuring that sales activities are best...
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