Country Operations Director

hace 1 semana

Ciudad de México Selina A tiempo completo

**Who we are**Our Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.**What the role is**This position will lead the Country Operations for Selina, reporting to the Country Partner. Responsible for all processes, programs and locations in the country under his/her care. The Country Operations Director will be a strategic player in the successful rollout of Selina in a country, as well as the profitable management of the operation in every location within it.**What you will be doing**- Participate and monitor country goals including each location' P&Ls as well as meeting established timelines to ensure Company goals are achieved.- Set the strategic direction and vision for Operations for all Country locations.- Align the operational and guest experience strategies to support the commercial goals and strategy.- Be a vocal advocate for the Selina experience and brand.- Actively participate in the training of all staff in the country: both at country and location level, specially focus on GMs as a strategic pillar in performance excellence.- Lead the strategic efforts to establish,implement and comply with standard operating procedures.- Collaborate with the representatives of the different departments to ensure they provide the right level and quality of support to the locations in the assigned country.- Analyze guest experience results to come up with improvements in the operations.- Act as direct manager for all the location General Managers in the country. Provide them with guidance and support.- Promote healthy relationships with other businesses and neighbors in the areas of our locations- Connect the GMs and location management to the global functions that provide for them products, policies and programs.- Monitor schedules of all departments and ensure labor efficiency- Supervise the environmental health and safety staff or services in line with compliance.**What you need for the role**- An excellent track record of operations and results delivery throughout their career.- At least 5 years’ experience in multi-site operations or occupying a senior regional management role.- Excellent communication skills.- English and Native Language of the Country Assigned- Experience in management F&B business (highly desirable)- Smart and strategic, but a real operator who is happy to be hands-on and get into the details.- Be entirely at ease operating in an autonomous environment and have a sense of urgency, high energy levels and thrive with low support.- Experience working in multicultural environments- A leader with exceptional people development skills - the ability to inspire and engage large teams but also encourage a culture of learning, training and support.- Strong management and negotiation skills- Solid abilities for reporting and analyzing information for decision making- Cultural fit

  • Country Operations Director

    hace 1 semana

    Ciudad de México Selina A tiempo completo

    **Who we are** Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures. **What the role is** This position will lead the Country...

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