Finance Customer Service Representative
hace 1 semana
**Are you a customer service expert looking for a new challenge?**We are looking for motivated and customer-focused individuals to join our Finance Customer Service team. If you are passionate about helping people and thrive in a fast-paced environment, this is the perfect opportunity for you**What You'll Do**:- Provide an excellent customer experience by handling inbound calls and chats related to vehicle financing.- Help customers with a variety of requests, including payment extensions, due date changes, and payment research.- Research and correct items like misapplied payments or balance disputes.- Discuss past due accounts with customers and establish acceptable arrangements.- Maintain a high level of agility to adapt to changes in technology and processes.**What We're Looking For**:- Prior experience in customer service is required. Call center experience is highly preferred.- Proven bilingual proficiency in English (both spoken and written) with previous work experience in the language.- A strong customer service mindset.- Some college or university coursework is a must, while a Bachelor's degree is preferred.**Working Conditions**:- This is a full-time, 48-hour per week role.- Hybrid work arrangement: 4 days on-site (**Naucalpan**), with a possibility of working from home on Fridays and Saturdays.- The salary range is from $16,000 to $20,000 mxn**We offer a collaborative and supportive team environment with extensive training to set you up for success. We also provide a comprehensive benefits package, including**:- **30 days of Christmas bonus**:- **100% vacation premium**:- **Grocery vouchers**:- **A savings fund**:- **Major medical insurance**:- **Life insurance**:- **A pension plan**:- **On-site dining**:- **Parking**:- **Transportation service****Join us and help build lifetime customer relationships**- **Note: This position is scheduled to start the second week of October.**_Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $16,000.00 - $20,000.00 al mesBeneficios:- Aumentos salariales- Ayuda o servicio de transporte- Caja de ahorro- Estacionamiento de la empresa- Estacionamiento gratuito- Seguro de gastos médicos- Seguro de gastos médicos mayores- Seguro de vida- Servicio de comedor- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaEscolaridad:- Licenciatura terminada (Obligatorio)Experiência:- liderando equipos de atención a cliente: 1 año (Deseable)- Atención al cliente: 2 años (Deseable)Idioma:- Inglés (Obligatorio)Lugar de trabajo: remoto híbrido en 53126, Lomas Verdes 5a Sección (La Concordia), Méx.Fecha de inicio prevista: 13/10/2025
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Finance Customer Service Representative
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Lomas Verdes 5a Sección (La Concordia), México CRH Talento IT A tiempo completo**Are you a customer service expert looking for a new challenge?** We are looking for motivated and customer-focused individuals to join our Finance Customer Service team. If you are passionate about helping people and thrive in a fast-paced environment, this is the perfect opportunity for you! **What You'll Do**: - Provide an excellent customer...
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Finance Customer Service Team Lead
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Lomas Verdes 5a Sección (La Concordia), México CRH Talento IT A tiempo completo**Are you a natural leader with a passion for customer service?**We are seeking an experienced and dynamic Team Lead to manage and mentor our Customer Service Representatives. In this role, you will be key to ensuring our team meets performance goals while fostering a positive and collaborative environment.**Key Responsibilities**:- Lead a customer service...
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