Solar Energy Technical Customer Service Representative
hace 4 semanas
Denken Solutions Inc is the most sought-after company in the USA for project implementations and support services since 2010 with a strong lineup of professionals with relevant industry expertise.We are looking for a **Solar Energy Technical Customer Representative** to join us remotely from any location in Mexico. The client is located in Canada, an Advanced English level is mandatory.**Hiring**: Prestador de Servicios (provide a SAT Tax Official Invoice semi-monthly)**Work Schedule**: Monday to Friday from 8:00 AM to 5:00 PM EST (Eastern Time)As a **Technical Customer Service Representative**, you will assist residential and/or commercial customers with technical issues and inquiries related to their **solar energy systems**, provide information about **solar products** and **services**.**Key Responsibilities**:- Provide accurate information about solar products, services, installation processes, maintenance, its benefits and financing options.- Assist customers with installation and post-installation, troubleshooting and resolving issues related to their solar equipment and systems.- Processing customer orders, tracking shipments, and providing updates on the status of installations or service requests.- Handling customer complaints and concerns effectively, working to resolve issues in a timely manner to ensure customer satisfaction- Document customer interactions and maintain accurate records in our CRM system.- Walk customers through basic troubleshooting steps and remote diagnostics- Educate customers on how to read their solar production data and optimize system performance**Required Qualifications**:- ** 2+ years in technical support or customer service (preferably in the solar, electrical, or energy industry)**(MANDATORY)**:- Working knowledge of solar systems and components (PV systems, inverters, monitoring software)- Familiarity with troubleshooting tools and monitoring platforms- ** Knowledge on Solargraf, Helioscope, AuroraSolar (MANDATORY)**:- ** Excellent English communication skills**:- Good problem-solving skills- Ability to simplify complex technical concepts for non-technical customers- Strong attention to detail and documentation
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Technical Customer Service Representative
hace 3 semanas
Nezahualcóyotl, México Tax Goddess A tiempo completoONLY RESUME IN ENGLISH WILL BE CONSIDEREDAt Tax Goddess Business Services, PC (TGBS), we're not your average CPA firm. We’re a vibrant, innovative team led by the red-headed, fire-breathing Tax Goddess herself, Shauna A. Wekherlien, CPA. Our mission? To deploy over 450+ federal and thousands of state & local tax strategies, saving our clients more than...
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Technical Customer Service Representative
hace 6 días
Ciudad Nezahualcóyotl, México Tax Goddess A tiempo completoONLY RESUME IN ENGLISH WILL BE CONSIDERED At Tax Goddess Business Services, PC (TGBS), we're not your average CPA firm. We're a vibrant, innovative team led by the red‑headed, fire‑breathing Tax Goddess herself, Shauna A. Wekherlien, CPA. Our mission? To deploy over 450+ federal and thousands of state & local tax strategies, saving our clients more than...
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Customer Service Representative
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Nezahualcóyotl, México Konecta México A tiempo completoJoin our global team of over 75,000 professionals! We’re currently looking for a Bilingual Call Center Representative to be part of our growing family.**Requirements**:- At least 18 years old- High school diploma- 6+ months of customer service experience- Advanced English (C1 or higher)- Stable home internet connection (minimum 20 Mbps)- Flexible schedule-...
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Customer Service Representative
hace 3 días
Nezahualcóyotl, México Konecta México A tiempo completoJoin our global team of over 75,000 professionals! We’re currently looking for a Bilingual Call Center Representative to be part of our growing family. **Requirements**: - At least 18 years old - High school diploma - 6+ months of customer service experience - Advanced English (C1 or higher) - Stable home internet connection (minimum 20 Mbps) - Flexible...
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Solar Utility Connection and Application Staff
hace 3 días
Nezahualcóyotl, México Denken Solutions Inc A tiempo completoDenken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States.Hiring: Prestador de Servicios (Tax Official Invoice)Time Zone: EST (Ontario, Canada)Labor Days: Mon- Fri from 8 AM to 5 PM EST**Key Responsibilities**Utility Connection Approvals:- Act as the...
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Bilingual Sales Development Representative
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Ciudad Nezahualcóyotl, México Denken Solutions Inc A tiempo completoDenken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States. The role is 100% remote from any location in Mexico. The client is located in the United States, so a fluent English level is required. Hiring: Prestador de Servicios (Se solicitará factura...
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Bilingual Sales Development Representative
hace 4 días
Ciudad Nezahualcóyotl, México Denken Solutions Inc A tiempo completoDenken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States. The role is 100% remote from any location in Mexico. The client is located in the United States, so a fluent English level is required. Hiring: Prestador de Servicios (Se solicitará factura...
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Customer Success Manager
hace 1 semana
Ciudad Nezahualcóyotl, México findojobs A tiempo completoCustomer Success Manager (Nezahualcóyotl) • Nezahualcóyotl, Estado de México, México ABOUT US Datacultr is a global Digital Operating System for Risk Management and Debt Recovery, we drive Collection Efficiencies, Reduce Delinquencies and Non-Performing Loans (NPL's). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection...
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Customer Success Manager
hace 1 semana
Ciudad Nezahualcóyotl, México findojobs A tiempo completoCustomer Success Manager (Nezahualcóyotl) • Nezahualcóyotl, Estado de México, México ABOUT US Datacultr is a global Digital Operating System for Risk Management and Debt Recovery, we drive Collection Efficiencies, Reduce Delinquencies and Non-Performing Loans (NPL's). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection...
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Remote Call Center Representative
hace 4 semanas
Nezahualcóyotl, México Denken Solutions Inc A tiempo completoDenken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States.Currently, we are looking for a **Remote Call Center Representative (Bilingual - English/Spanish)**to join us remotely from any location in Mexico.**Hiring**:Prestador de Servicios (Tax Official...
