Solar Energy Technical Customer Service Representative
hace 3 días
Denken Solutions Inc is the most sought-after company in the USA for project implementations and support services since 2010 with a strong lineup of professionals with relevant industry expertise.We are looking for a **Solar Energy Technical Customer Representative** to join us remotely from any location in Mexico. The client is located in Canada, an Advanced English level is mandatory.**Hiring**: Prestador de Servicios (provide a SAT Tax Official Invoice semi-monthly)**Work Schedule**: Monday to Friday from 8:00 AM to 5:00 PM EST (Eastern Time)As a **Technical Customer Service Representative**, you will assist residential and/or commercial customers with technical issues and inquiries related to their **solar energy systems**, provide information about **solar products** and **services**.**Key Responsibilities**:- Provide accurate information about solar products, services, installation processes, maintenance, its benefits and financing options.- Assist customers with installation and post-installation, troubleshooting and resolving issues related to their solar equipment and systems.- Processing customer orders, tracking shipments, and providing updates on the status of installations or service requests.- Handling customer complaints and concerns effectively, working to resolve issues in a timely manner to ensure customer satisfaction- Document customer interactions and maintain accurate records in our CRM system.- Walk customers through basic troubleshooting steps and remote diagnostics- Educate customers on how to read their solar production data and optimize system performance**Required Qualifications**:- ** 2+ years in technical support or customer service (preferably in the solar, electrical, or energy industry)**(MANDATORY)**:- Working knowledge of solar systems and components (PV systems, inverters, monitoring software)- Familiarity with troubleshooting tools and monitoring platforms- ** Knowledge on Solargraf, Helioscope, AuroraSolar (MANDATORY)**:- ** Excellent English communication skills**:- Good problem-solving skills- Ability to simplify complex technical concepts for non-technical customers- Strong attention to detail and documentation
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Technical Customer Service Representative
hace 9 horas
Nezahualcóyotl, Méx., México Tax Goddess A tiempo completoONLY RESUME IN ENGLISH WILL BE CONSIDERED At Tax Goddess Business Services, PC (TGBS), we're not your average CPA firm. We’re a vibrant, innovative team led by the red-headed, fire-breathing Tax Goddess herself, Shauna A. Wekherlien, CPA. Our mission? To deploy over 450+ federal and thousands of state & local tax strategies, saving our clients more than...
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Customer Service Representative
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Nezahualcóyotl, México Konecta México A tiempo completoJoin our global team of over 75,000 professionals! We’re currently looking for a Bilingual Call Center Representative to be part of our growing family.**Requirements**:- At least 18 years old- High school diploma- 6+ months of customer service experience- Advanced English (C1 or higher)- Stable home internet connection (minimum 20 Mbps)- Flexible schedule-...
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Bilingual Solar Ads Manager
hace 2 semanas
Ciudad Nezahualcóyotl, México Denken Solutions Inc A tiempo completoDenken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States.Currently, we are looking for a motivated and experienced Solar Ads Manager with experience in the Solar Industry.The role is 100% remote from any location in Mexico.The client is located in...
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Solar Purchasing Associate – Renewable Energy Procurement
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Ciudad Nezahualcóyotl, México Denken Solutions Inc A tiempo completoUna empresa de soluciones tecnológicas busca un Asociado de Compras de Energía Solar crítico para la adquisición de materiales y servicios para proyectos de energía solar en Canadá.El candidato ideal debe tener más de un año de experiencia, fuertes habilidades de negociación y una pasión por la energía renovable.Esta posición ofrece un salario de...
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Nezahualcóyotl, México Denken Solutions Inc A tiempo completoDenken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States. Hiring: Prestador de Servicios (Tax Official Invoice) Time Zone: EST (Ontario, Canada) Labor Days: Mon - Fri from 8 AM to 5 PM EST **Key Responsibilities** Utility Connection Approvals: -...
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Nezahualcóyotl, México Gates Corporation A tiempo completo**CUSTOMER SERVICE**Are you inspired by challenging the status quo?Do you thrive in collaborative environments that drive results?If so, Gates could be for you.Let's simplify it, think belts and hoses.Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few.Because why not do it all?**WHAT TO...
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hace 2 semanas
Ciudad Nezahualcóyotl, México Denken Solutions Inc A tiempo completoDenken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States.Currently, we are looking for a Solar Energy Purchasing Associate.The ideal candidate will play a critical role in sourcing and procuring materials, equipment, and services for solar energy...
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Bilingual Technical Account Manager
hace 2 semanas
Ciudad Nezahualcóyotl, México Denken Solutions Inc A tiempo completoDenken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States.Hiring: Prestador de Servicios (Se solicitará factura timbrada por el SAT/ RESICO, Persona Física con Actividades Empresariales, etc).Labor Days: Mon- Fri from 8 AM to 5 PM EST (Toronto...
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Bilingual Technical Account Manager
hace 3 semanas
Ciudad Nezahualcóyotl, México Denken Solutions Inc A tiempo completoDenken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States. Hiring: Prestador de Servicios (Se solicitará factura timbrada por el SAT/ RESICO, Persona Física con Actividades Empresariales, etc). Labor Days: Mon- Fri from 8 AM to 5 PM EST (Toronto time)....
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Bilingual Technical Account Manager
hace 3 semanas
Ciudad Nezahualcóyotl, México Denken Solutions Inc A tiempo completoDenken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States. Hiring: Prestador de Servicios (Se solicitará factura timbrada por el SAT/ RESICO, Persona Física con Actividades Empresariales, etc). Labor Days: Mon- Fri from 8 AM to 5 PM EST (Toronto time)....
