IT Support Associate Ii, Opstechit

hace 3 semanas

Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

1+ years of corporate setting Windows, Mac or Linux Operating systems support experience- Experience troubleshooting integrated and interdependent computer systems- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminalsLas operaciones están en el corazón del negocio de Amazon. Somos conocidos por nuestra velocidad, precisión y servicio excepcional. Nuestros edificios entregan decenas de miles de productos a cientos de países en todo el mundo, todos los días. OpsTech IT brinda soporte de TI global continuo a las operaciones de Amazon como una pieza vital del rompecabezas. Estamos buscando personas motivadas para asumir nuevos desafíos y motivar a los equipos para fomentar soluciones a los obstáculos que enfrentamos. Juntos, nos hacemos cargo de lo que hacemos, ya sea respaldando la infraestructura de TI, desarrollando nuevas tecnologías internamente, lanzando una nueva instalación de Amazon Operations o deleitando a nuestros clientes entregándoles paquetes directamente.Sobre el papelComo asociado de soporte de TI II, utilizará sus habilidades para ayudar al equipo de operaciones a resolver problemas técnicos dentro de una instalación de Amazon Operations que abarca una multitud de disciplinas técnicas. Estamos comprometidos con la mejora; se le alentará a participar en las oportunidades de desarrollo profesional que se presenten para progresar en su carrera en Amazon.¿Qué ofrecemos?Amazon ofrece paquetes de compensación competitivos. Pero espera, hay más: no usamos traje y corbata Ven tal como eres porque jeans, camisetas, zapatillas y, en ocasiones, un chaleco de seguridad de neón serán tu atuendo diarioAmazonMexicoKey job responsibilities**Las responsabilidades incluyen, pero no se limitan a**:- Asignación, mantenimiento y solución de problemas de equipos de TI utilizados en las instalaciones de Amazon Operations.- Maneja solicitudes y procedimientos de soporte a través de la red.- Colaborar en la formación de nuevos empleados.- Aprendizaje continuo de nuevas tecnologías.- Capacidad para dar soporte a clientes desde múltiples edificios en el área, así como a clientes remotos.Tepotzotlán, MEX, MEX- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications- Experience in a dynamic environment with a high degree of customer service

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