Customer Service Representative
hace 2 semanas
**Job Summary****Responsibilities**- Provide timely and accurate information to customers regarding products and services.- Resolve customer issues efficiently and effectively ensuring high levels of customer satisfaction.- Document customer interactions and maintain detailed records of inquiries complaints and resolutions.- Collaborate with team members to improve customer service processes and enhance the customer experience.- Utilize omnichannel tools and technologies to manage customer interactions seamlessly.- Monitor and analyze customer feedback to identify trends and areas for improvement.- Assist in the development and implementation of customer service policies and procedures.- Participate in training sessions to stay updated on product knowledge and customer service best practices.- Support the team in achieving key performance indicators and service level agreements.- Contribute to the continuous improvement of customer service operations by providing feedback and suggestions.- Ensure compliance with company policies and regulatory requirements in all customer interactions.- Maintain a positive and professional demeanor when dealing with customers and colleagues.**Qualifications**- Possess strong communication skills both verbal and written.- Demonstrate proficiency in using omnichannel customer service tools and technologies.- Exhibit excellent problem-solving abilities and attention to detail.- Show a customer-centric mindset with a focus on delivering exceptional service.- Have the ability to work effectively in a fast-paced and dynamic environment.- Display strong organizational skills and the ability to multitask.- Be a team player with a collaborative approach to work.
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Customer Service Representative
hace 2 semanas
Guadalajara, México Frontier A tiempo completoWe are hiring for Customer Service Representative in Guadalajara, Jalisco, Mexico.**About the job**:**Responsibilities & Duties**- Maintain all necessary files and administrative paperwork required to respond to client and management requests.- Serve as a liaison between our customers and vendors maintaining all relationships always keeping our culture and...
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Customer Service Representative
hace 4 semanas
Guadalajara, México Wipro A tiempo completo**Bilingual customer service representative****$15000 - $17000 Mensual**Customer Service Representative:- Education:High School / GED- Experience:0- 6 months minimun, in Customer Service- Skills Required:Good communication skills, good analytical skills, typing speed of min 30 wpm with 90% accuracy- Roles & Responsibilities:Ensure accurate resolution of...
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Customer Service Representative
hace 2 semanas
Guadalajara, México Wipro A tiempo completo**Bilingual customer service representative** **$15000 - $17000 Mensual** Customer Service Representative: - Education: High School / GED - Experience: 0- 6 months minimun, in Customer Service - Skills Required: Good communication skills, good analytical skills, typing speed of min 30 wpm with 90% accuracy - Roles & Responsibilities: Ensure accurate...
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Customer Service Representative
hace 5 días
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active...
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Customer Service Representative
hace 4 semanas
Guadalajara, Jal., México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers' perspective showing empathy. • Active listening to fully engage the customer...
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Customer Service Representative
hace 4 semanas
Guadalajara, México Alfa Talent A tiempo completo**Customer service representative bilingue PRESENCIAL**Empresa distribuidora de componentes electrónico**Funciones**: Llamadas entrantes de clientes, brindar seguimiento de su compra, resolver dudas, levantar reportes de tickets- Horario: Lunes - Viernes 8 am a 5 pm_- Dirección: Anillo Periférico, Por la ITESO_**Ofrecemos**$17,000 mensualesPrestaciones...
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Customer Service Representative
hace 3 semanas
Guadalajara, México Alfa Talent A tiempo completo**Customer service representative bilingue PRESENCIAL**Empresa distribuidora de componentes electrónico**Funciones**: Llamadas entrantes de clientes, brindar seguimiento de su compra, resolver dudas, levantar reportes de tickets- Horario: Lunes - Viernes 8 am a 5 pm_- Dirección: Anillo Periférico, Por la ITESO_**Ofrecemos**$17,000 mensualesPrestaciones...
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Customer Service Representative-
hace 5 días
Guadalajara, Jalisco, México Helpware A tiempo completoCustomer Service RepresentativeAbout UsHelpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding...
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Customer Service Representative
hace 4 semanas
Guadalajara, México Alfa Talent A tiempo completo**Customer service representative bilingue PRESENCIAL**Empresa distribuidora de componentes electrónico**Funciones**: Llamadas entrantes de clientes, brindar seguimiento de su compra, resolver dudas, levantar reportes de tickets- Horario: Lunes - Viernes 8 am a 5 pm_- Dirección: Anillo Periférico, Por la ITESO_**Ofrecemos**$14,500 - 17,000...
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Customer Service Representative
hace 3 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...
