Customer Success Manager

hace 4 días

Zapopan, México QUALITYWEB 360 A tiempo completo

Somos una empresa de software B2B, por crecimiento buscamos:**CUSTOMER SUCCESS MANAGER****Objetivo**:Ser el principal contacto con el cliente para resolver problemas, dudas, etc, de manera proactiva asegurando su satisfacción creando relaciones solidas y a largo plazo.**Funciones**:- Gestionar renovaciones e identificar oportunidades de upselling para aumentar el valor del cliente.- Brindar el correcto onboarding al cliente garantizando que se perciba el valor real de nuestra herramienta para asegurar el éxito y cumplimiento de sus objetivos.- Analizar comportamiento de los clientes para identificar amenazas de abandono y desarrollar e implementar estrategias para mitigarlas.- Funcionar como la voz del cliente de manera interna para entender sus necesidades y expectativas identificando oportunidades de mejora.**Experiência**:- Licenciatura en administración de empresas, mercadotecnia o afín.- Experiência previa en roles de servicio al cliente, ventas o gestión de cuentas.- Orientado a resultados, proactivo, aprendizaje constante, creativo.- Excelentes habilidades de comunicación verbal y escrita, con una orientación hacia la resolución de problemas y la satisfacción del cliente.- Manejo de CRM, paquetería Office**Ofrecemos**:- Salario de $10,000 - $12,000 libres- Salario más comisiones (no topadas)- Prestaciones de ley (Vacaciones, prima vacacional, aguinaldo, PTU)- Mas Vales de despensa- Oportunidades de crecimiento- Capacitación constante- Horario de lunes a viernes de 9 am a 6 pm- Lugar de trabajo: Cerca de Plaza del Sol**Prestaciones**- Vales de despensa- Bono de productividadTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $10,000.00 - $12,000.00 al mesHorario:- Lunes a viernes- Turno de 8 horasPrestaciones:- Estacionamiento de la empresa- Vales de despensaTipos de compensaciones:- Bono de productividadLugar de trabajo: In person

  • Customer Success Manager

    hace 3 semanas

    Zapopan, México Oracle A tiempo completo

    **Customer Success Manager - Oracle Hospitality and Leisure****Location: Zapopan, Jalisco****No visa sponsorship is available for this position.**Are you a hospitality technology enthusiast who thrives on building strong relationships and driving customer success? Oracle Hospitality is on the lookout for a dynamic Customer Success Manager (CSM) to join our...

  • Customer Success Manager

    hace 2 semanas

    Zapopan, México Oracle A tiempo completo

    **Customer Success Manager - Oracle Hospitality and Leisure****Location: Zapopan, Jalisco****No visa sponsorship is available for this position.**Are you a hospitality technology enthusiast who thrives on building strong relationships and driving customer success?Oracle Hospitality is on the lookout for a dynamic Customer Success Manager (CSM) to join our...

  • Senior Customer Success Manager

    hace 3 semanas

    Zapopan, México Oracle A tiempo completo

    **Senior Customer Success Manager - Oracle Hospitality & Leisure****Location**:**No visa sponsorship is available for this position.**Are you passionate about hospitality and technology? Do you thrive on building strong relationships and delivering top-notch support? Oracle Hospitality is looking for a dynamic and enthusiastic Customer Success Manager (CSM)...

  • Senior Customer Success Manager

    hace 2 semanas

    Zapopan, México Oracle A tiempo completo

    **Senior Customer Success Manager - Oracle Hospitality & Leisure****Location**:**No visa sponsorship is available for this position.**Are you passionate about hospitality and technology?Do you thrive on building strong relationships and delivering top-notch support?Oracle Hospitality is looking for a dynamic and enthusiastic Customer Success Manager (CSM) to...

  • Customer Success

    hace 1 semana

    Zapopan, Jalisco, México Canonical - Jobs A tiempo completo

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Na Customer Success Management

    hace 2 semanas

    Zapopan, México Oracle A tiempo completo

    **Who We Are**At Oracle, we see ourselves as changing the World through our own commitment to customer success, as well as by enabling our customers achieve their vision.This can range from finding cures for Covid 19, to supporting refugees and children in need, and enabling companies deliver transportation and logistics services to the World.Our long...

  • Senior Principal Customer Success Manager

    hace 4 semanas

    Zapopan, México Oracle A tiempo completo

    Oracle’s Customer Success Organization is in the midst of a customer-centric transformation. We’re helping our clients around the globe redefine customer experience, unifying the front, middle, and back office for a 360-degree view of the customer. As a Customer Success Manager, you will leverage deep business, industry, and product knowledge to partner...

  • Senior Principal Customer Success Manager

    hace 2 semanas

    Zapopan, México Oracle A tiempo completo

    Oracle's Customer Success Organization is in the midst of a customer-centric transformation.We're helping our clients around the globe redefine customer experience, unifying the front, middle, and back office for a 360-degree view of the customer.As a Customer Success Manager, you will leverage deep business, industry, and product knowledge to partner with...

  • Enterprise Customer Success Manager

    hace 2 semanas

    Zapopan, México Canonical A tiempo completo

    Join to apply for the Enterprise Customer Success Manager role at Canonical.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.Our...

  • Customer Success Specialist

    hace 2 semanas

    Zapopan, México Aronnax Sa De Cv A tiempo completo

    **Customer Success Specialist****Zapopan, Jalisco****$15,000 MXN per month (net) with potential monthly bonus of $5,000 MXN****Full-time, indefinite contract****Monday to Friday, 8:00 AM to 4:30 PM****English proficiency at a 90% level****College Diploma****Customer Acquisition Specialist****Responsibilities**:**As a Customer Acquisition Specialist, your...