Customer Care Agent
hace 7 días
**The Customer Success Representative** plays a crucial role in fostering strong customer relationships, driving customer retention, and enhancing loyalty. Your primary focus is on ensuring utmost satisfaction with our Global YO products and services by offering exceptional customer service support and swiftly addressing any concerns that may arise. As the primary point of contact for our valued customers, you'll connect them with specialized teams to cater to their specific needs and requests, further enhancing their experience with our company.**Tasks and responsibilities include but are not limited to**:- Troubleshoot and manage basic service issues.- Provide assistance regarding the company's products or services.- Stay current with updates and changes within the company.- Tracking and resolving tickets.- Escalation of various issues to the appropriate resources.**Qualities we are looking for**:- At least 2 years of experience with customer service (preferably via chat and in tech industry).- Excellent communication skills and problem-solving ability.- Familiar with Zendesk.- Ability to explain technical information clearly and simply.- Good written communication, WPM (words per minute) of at least 40 (Validated with test)- Advanced English (excellent oral and written proficiency).- Ability to prioritize and multi-task efficiently.- Analytical and process-oriented ability.- Ability to learn new software and services.- Attention to detail.- Nice to have: familiarity with eSIM and telco products.Tipo de puesto: Tiempo completoSalario: $15,000.00 - $17,000.00 al mesHorario:- Turno de 8 horasExperiência:- Customer Service: 1 año (Deseable)Idioma:- Inglés (Obligatorio)Lugar de trabajo: remoto híbrido en 06700, Ciudad de México, CDMX
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Customer Success Agent
hace 2 días
Roma Norte, México Nexiu A tiempo completo**Nuestro cliente: Paymon** **Ubicación**: Ciudad de México | Modalidad híbrida Trabajo remoto pero requiere visitas a clientes en CDMX **Tipo de puesto**: Tiempo completo **Descripción del puesto**: ¿Te apasiona el servicio al cliente, la tecnología y el impacto social? Nuestro cliente **Paymon**, está revolucionando la forma en que operan las...
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Customer Success Agent
hace 9 horas
Roma Norte, México Nexiu A tiempo completo**Nuestro cliente: Paymon****Ubicación**:Ciudad de México | Modalidad híbridaTrabajo remoto pero requiere visitas a clientes en CDMX**Tipo de puesto**:Tiempo completo**Descripción del puesto**:¿Te apasiona el servicio al cliente, la tecnología y el impacto social? Nuestro cliente **Paymon**, está revolucionando la forma en que operan las cafeterías...
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Level 1 & 2 Customer Support Agent
hace 4 semanas
Roma Norte, México GL Intelligence, Inc. A tiempo completoContractor Opportunity: Level 1&2 Customer Support Agents**Location**: Mexico City, Mexico (Hybrid)GL.iNet is building a 20-seat call center of english-speaking customer support specialists to join our team as independent contractors via Deel/Oyster/etc. You’ll troubleshoot routers (OpenWrt/Linux), VPN configurations, and network issues for customers...
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Customer Service Senior
hace 2 semanas
Roma Norte, México WMERK LOGISTICS A tiempo completo**Requisitos del puesto** - **Inglés: Avanzado** **- Experiência en Operaciones Marítimas (2-3 años)** - Conocimiento de documentación (Importaciones y Exportaciones) - Contacto con navieras, agentes aduanales, transportistas etc. - **Experiência en Freight Forwarder (preferente)** - Habilidades de atención al cliente **- Sentido de Urgencia** - Lic....
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Care Center Representative
hace 4 semanas
Portales Norte, México Sun Digital S.A. de C.V A tiempo completoSUN DIGITAL S. A de C.V., empresa con más de 40 años de experiência en el mercado de las artes gráficas y pionera en soluciones de impresión digital en México.SOLICITA: CARE CENTER REPRESENTATIVE JR.**Requisitos**:RECIÉN EGRESADOS DE INGENIERÍA INDUSTRIAL | ADMINISTRACIÓN INDUSTRIAL O AFINES.Experiência NO necesaria.Sexo indistinto.Inglés...
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Bilingual Customer Service Representative
hace 1 semana
Roma Norte, México Envisage International A tiempo completo**SUMMARY** International Student Insurance has an immediate opening for a full-time International Customer Service Representative. This position offers tremendous opportunity for growth and professional development. We are big enough to offer a competitive pay that will grow every year! But we are small enough to care about each team member’s...
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Bilingual Customer Service Representative
hace 1 semana
Roma Norte, México Envisage International A tiempo completo**SUMMARY** International Student Insurance has an immediate opening for a full-time International Customer Service Representative. This position offers tremendous opportunity for growth and professional development. We are big enough to offer a competitive pay that will grow every year! But we are small enough to care about each team member’s...
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Care Center Representative
hace 7 horas
Portales Norte, México Sun Digital S.A. de C.V A tiempo completoSUN DIGITAL S. A de C.V., empresa con más de 40 años de experiência en el mercado de las artes gráficas y pionera en soluciones de impresión digital en México. SOLICITA: CARE CENTER REPRESENTATIVE JR. **Requisitos**: RECIÉN EGRESADOS DE INGENIERÍA INDUSTRIAL | ADMINISTRACIÓN INDUSTRIAL O AFINES. Experiência NO necesaria. Sexo...
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hace 2 días
Roma Norte, México ICP Worldwide, Inc. A tiempo completo**About ICP** ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow...
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Customer Service Representative
hace 9 horas
Roma Norte, México ICP Worldwide, Inc. A tiempo completo**About ICP**ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow...
