Director, I&A and Market Access Platforms

hace 6 días

chihuahua, México CSL Plasma Inc. A tiempo completo
Director, I&A and Market Access Platforms

Job Title: Director, I&A and Sales Operations Platforms

Position Description Summary:

  • Align to the vision and objectives of key I&A and Sales Operations capability owners to plan and execute against a technology roadmap including enhancements, updates, changes, and evaluation of new or replacement technologies.
  • Manage all CSLB commercial technologies and platforms that align to the I&A and Sales Operations functions, which require I&T support.
  • Ensure global system scalability and efficient resourcing for process, maintenance, enhancements and roadmaps.
  • Enhance global I&A and Sales Operations excellence and enable new capabilities via optimization of existing / deployment of new platforms.
  • Take a hands-on approach to executing an operating model that rapidly adapts platforms to the changing needs of the business.

Main Responsibilities & Accountabilities:

  • Internal expert in Axtria DataMAx features, roadmap and processes.
  • Key partner for a dynamic list of platforms and systems that support delivery of global I&A and Sales Operations capabilities including commercial data and analytics, Veeva Align & Network, etc.
  • Global voice aligned with I&A, Sales Operations in prioritizing, planning, and implementing technologies, enhancements, and processes.
  • Guide global discussions to prioritize enhancements, capabilities and technology investments.
  • Lead the process for establishing effective measurement, with KPIs aligned across I&A and Sales Operations.
  • Partner with functional leads across the organization to continually adapt and improve associated platform processes.
  • Ensure ongoing compliance of all commercial platforms, adapting to affiliate requirements.
  • Align to the strategic vision of I&A and Sales Operations capability leads.
  • Collaborate with global stakeholders to understand and envision future platform needs and build a roadmap to deliver.
  • Responsible for communicating, influencing, and collaborating with I&A and Sales Operations, I&T Commercial Applications team, platform partners, digital capability leads, CSL Seqirus and CSL Vifor peers.

Qualifications & Experience Requirements:

  • Bachelor’s or Master’s degree in a scientific or business field.
  • 12 plus years experience in the pharmaceutical/biotechnology industry, with experience customer engagement platforms and tech.
  • Deep knowledge of principles of commercial data warehouses and management Axtria Datamax, with a strong focus on staying at the forefront of new technologies.
  • Experience in I&A or Sales Operations.
  • Strong interpersonal skills to quickly build rapport and credibility with CSL leaders and key external stakeholders.
  • Knowledge of relevant business, legal, compliance and regulatory requirements.
  • Multiple years' experience working in an international environment and with matrixed, cross-functional teams.
  • Excellent collaboration, negotiation, communication, and relationship-building abilities.
  • Familiarity with global regulations and cultural nuances.
  • Strong technical expertise, with focus on customer engagement platforms and technologies.
Our Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life.

About CSL Behring

CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas.

We want CSL to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion.

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here.

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