Adenza | Senior Analyst
hace 2 semanas
Employment Type: Permanent - Full Time
Department: Cloud Services
Location: Mexico City
Division Overview
Customer Services is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention.
Team and Role Overview
The Regulatory Change Services team’s primary responsibility is to ensure that Adenza’s AxiomSL clients have the latest regulatory reporting solution implemented in their production environment. The role provides an opportunity to apply technical and troubleshooting skills whilst learning about multiple aspects of regulatory obligations imposed on financial institutions.
Responsibilities
- Produce creative solutions to client requirements and problems, and make functional and technical enhancements to resolve customer problems.
- Interface with system users to define technical applications requirements including system modifications and subsequently record any maintaining reports describing all developments – logic, coding, testing, changes, and/or corrections.
- Help client to interpret regulatory requirements, and map their internal data to required mapping requirement logic.
- Be responsible for installation and upgrading of new and existing reporting solutions for customers – incl. integration of multiple 3rd parties and in-house applications with their software solutions in areas pertaining to regulatory reporting.
- Find alternative solutions for software defects and propose technical enhancements to resolve customer problems and configure environments whenever required.
- Interface with system users to define technical applications requirements.
- Participate in the evaluation of technical enhancements and effectively document technical issues.
- Write and maintain documentation to describe developments, logic, coding, testing, changes, and corrections.
- Drive product upgrade delivery planning with clients.
- Understand, analyze, plan, create, test, and deliver new custom reports as per client request.
- Participate in the creation of new automated regression testing solutions in AxiomSL’s ControllerView platform.
- Create, test, and deliver hotfixes. Request product fixes from the internal product team.
- Maintain ownership/accountability for open tickets.
- Provide weekly updates to management.
- Ensure assigned tasks are moving forward through the process flow and escalate issues to management when necessary.
Skills And Requirements
- B.S. in technology is preferred or a similar level of education in finance, accounting with a demonstrable interest in technology will be entertained.
- 2-5 years of relevant work experience in FINTECH with a preference for exposure to Financial Services.
- Understanding of financial markets and products.
- Strong database/SQL knowledge.
- Proficiency Microsoft Excel.
- Knowledge of scheduling tools (Control M, Autosys, etc).
- Knowledge of XML and good experience in Java.
- Knowledge of SED/AWK/PERL.
- Knowledge in regulatory reporting is highly valued but not essential.
- CV9 or CV10 experience desirable.
- Strong communication skills.
- Motivated to learn independently.
- English and other language are desirable.
More About Us
Adenza's Mexico office is in the Moncayo building, 6th floor, on the Paseo de la Reforma Avenue, one of the main and popular avenues in Mexico City due to its wide variety of amenities, services, restaurants, and different transportation options. Our new office is equipped with meeting rooms, own bathrooms, coffee breaks, and spaces to relax, and that makes day-to-day life easier.
Why Apply:
Adenza’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. Are you self-driven, innovative, execution-focused, and customer-centric? If yes, we want to invest in you.
Adenza is an equal opportunity employer (EOE).
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