Network Support Specialist Advisor

We are currently seeking a Network Support Specialist Advisor to join our team in Mexico**Position overview**- Act as point of escalation for the Network Data team and collaborate with internal services support teams to ensure timely resolution of issues.- Manages the development of innovative and cost-effective solutions to problems of clients.- Providing highest level support on the complex systems, investigating, analyzing, and resolving difficult problems on network components and multi-purpose platform systems.- Manages the development of new internal programs or modifications of current systems.- Handling Technical projects and report to Delivery/Top management.**Position's General Duties and Tasks**:- Conducting advanced technical reviews and problem resolutions, focused on improving performance levels of Network Switching operations- Design architecture for Network Switching and Routing solutions.- Lead Technical initiatives mandated by Sr. Leadership completed within scope and timelines- Implement Network Switching and Routing solutions in a customer environment.- Provide technical leadership and direction of Engineering group with upgrades, transitions, system design/ redesign as needed.- Provide operational support of the Network Data environment.- Will provide technical escalation to L2/L3 support engineers- Provide On-call support for high severity incidents in a 24x7 environment- Detect Network issues, create customer tickets and manage problems until closure.**Requisites**:- Cisco CCIE, & or CCNP are required- Aruba ACSA or ACSP is prefered- Medium or advance English skills are required.**Benefits**:- Competitive salary (negotiable)- Grocery Tickets - 12% of base salary- 30 days of Christmas bonus- 10 days of vacations- 50% Vacation bonus- 5 personal days per year- Medical insurance (You and your family)- Life insurance- Opportunity to grow in the companyLic. Salvador VelascoLI-LATAM**Position overview**- Act as point of escalation for the Network Data team and collaborate with internal services support teams to ensure timely resolution of issues.- Manages the development of innovative and cost-effective solutions to problems of clients.- Providing highest level support on the complex systems, investigating, analyzing, and resolving difficult problems on network components and multi-purpose platform systems.- Manages the development of new internal programs or modifications of current systems.- Handling Technical projects and report to Delivery/Top management.**Position's General Duties and Tasks**:- Conducting advanced technical reviews and problem resolutions, focused on improving performance levels of Network Switching operations- Design architecture for Network Switching and Routing solutions.- Lead Technical initiatives mandated by Sr. Leadership completed within scope and timelines- Implement Network Switching and Routing solutions in a customer environment.- Provide technical leadership and direction of Engineering group with upgrades, transitions, system design/ redesign as needed.- Provide operational support of the Network Data environment.- Will provide technical escalation to L2/L3 support engineers- Provide On-call support for high severity incidents in a 24x7 environment- Detect Network issues, create customer tickets and manage problems until closure.**Requisites**:- Aruba ACSA or ACSP is required.- Cisco CCIE, & or CCNP are preferred.- Medium or advance English skills are required.**Benefits**:- Competitive salary (negotiable)- Grocery Tickets - 12% of base salary- 30 days of Christmas bonus- 10 days of vacations- 50% Vacation bonus- 5 personal days per year- Medical insurance (You and your family)- Life insurance- Opportunity to grow in the companyLic. Salvador VelascoLI-LATAM