Sr. Engagement Manager
hace 2 meses
Do you have a deep passion for utilizing technology to empower businesses? Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Millions of businesses in 150+ countries, from start-ups to Fortune 500 enterprises across all industries, run their operations and applications on AWS.
The Role
Our Amazon Web Services (AWS) Professional Services organization engages in a wide variety of projects to help our customers and partners remove constraints and accelerate their journey to AWS. We provide the best practices, collective customer experiences, and obsess about strong successes for our customers.
We are hiring a Senior Engagement Manager capable of leading internal AWS, external partners, and customer teams to deliver AWS cloud products and services that enable our customers to realize their business outcomes. You will need to draw on your customer-facing skills and technical acumen to understand customer requirements and enable them to implement their digital transformation projects.
You will be collaborating with many stakeholder groups to support requirements gathering and scope definition. You will be working on an ongoing basis to proactively implement best practices for our customers and help identify and close project gaps working with all levels of organizations. Typical engagements include: Cloud Strategy and Business Case Development, Cloud Suitability and Migration Assessments, Cloud Architecture Design and Implementation, On-Premise to Cloud Migrations, and Cloud Organizational Alignment.
RESPONSIBILITIES AND ABILITIES INCLUDE DELIVERY- Collaborate with AWS field sales, pre-sales, training, and support teams to seek to understand our customers’ needs, their business, how success is defined, and ensure that we are exceeding expectations in developing and delivering customer outcomes.
- Plan, organize, and manage all phases of the project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, project milestones, budgets and defining success criteria.
- Manage engagement goals and lead teams to achieve customers’ business outcomes by managing issues, risks, decisions, dependencies, and action items.
- Work with stakeholders and AWS sales teams to amend the contractual scope, financials, and expected timelines.
- Ability to take ownership, work under pressure, stay within budget, and meet deadlines.
- Hold internal and external teams accountable, redirect when needed, and manage customer expectations throughout engagements.
- Works effectively in a dynamic environment with changing priorities and able to take proactive steps to ensure teams meet or exceed customer expectations.
- Ability to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment.
- Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments.
- Ensures AWS and Partner teams meet or exceed customer business objectives.
- Lead individuals, teams, or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and then guiding AWS team members, customer stakeholders/SMEs and potentially other third parties to achieve those goals while understanding the client environment and any limitations to execution.
- Actively looks for ways to improve process efficiencies and effectiveness.
- Ability to apply strategic thinking and demonstrate understanding of requirements to execute.
- Ability to make decisions guided by policies, procedures and business plans with limited guidance.
- Ability to apply business and financial acumen to achieve measurable business results for customer success.
- Support and influence the sales lifecycle by engaging clients in defining next phases of cloud projects as appropriate to meet client needs.
- Participate in practice development by contributing to the development of practical solutions and methodologies, and the development of knowledge sharing artifacts.
- Outstanding written, verbal communication, and presentation skills with team members and audiences of all levels.
- Ability to build relationships with various customer and internal AWS stakeholders which consists of senior leadership teams (C-level execs, SVP/VP, Directors) and project level resources such as SMEs.
- Plans and oversees the preparation and distribution of project communications.
- Understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed. Recognizes environmental or cultural nuances and adapts.
- Foster an inclusive and diverse work environment.
- Proven success in working with teams and executive leadership in a complex customer environment.
- Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.
- Proven experience working in a matrix environment, managing multiple stakeholders.
- Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports.
As a member of the AWS Professional Services team, you are joining a team that invests in your success by providing comprehensive learning and mentorship programs.
This is a customer-facing role. You may be required to travel to customer locations to deliver professional services when needed when travel resumes. We offer a flexible work environment to help you balance your work and personal life, while still remaining customer obsessed.
About the team Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance:Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth:Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Minimum Requirements:- MBA or Master's degree in a management, technical or engineering field.
- Expertise in project management and agile best practices across large and complex engagements.
- Managed technical projects consisting of 8 or more people totaling over $1,000,000 budget.
- Experience collaborating with systems integrators and third parties during delivery.
- Experience in cloud transformation programs and initiatives.
- Has presented to C-level executives and/or senior leadership teams.
- Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology.
- Active project management certification.
- AWS Experience and Certifications.
-
Sr. Engagement Manager
hace 2 meses
distrito federal, México Amazon A tiempo completoSr. Engagement Manager, Professional Services Do you have a deep passion for utilizing technology to empower businesses? Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Millions of businesses in 150+ countries, from start-ups to Fortune 500 enterprises across all industries, run their operations and applications on AWS....
-
Nochara | Project Manager sr | distrito federal
hace 4 días
distrito federal, México Nochara A tiempo completoESTAMOS EN LA BUSQUEDA DE PROJECT MANAGER SRZona de trabajo: PolancoProyecto de 6 meses¿A quién buscamos?Queremos incorporar a nuestro equipo de trabajo a un líder de proyectos para realizar las siguientes tareas:Plan de trabajo por áreaEstructurar los proyectos con cada área y dar seguimiento.Elaboración de CronogramasApoyo en cotizacionesLogística...
-
Nochara | Project Manager sr | distrito federal
hace 3 semanas
distrito federal, México Nochara A tiempo completoESTAMOS EN LA BUSQUEDA DE PROJECT MANAGER SR Zona de trabajo: Polanco Proyecto de 6 meses ¿A quién buscamos? Queremos incorporar a nuestro equipo de trabajo a un líder de proyectos para realizar las siguientes tareas: Plan de trabajo por área Estructurar los proyectos con cada área y dar seguimiento. Elaboración de Cronogramas Apoyo en cotizaciones...
-
Sr. Engagement Manager
hace 4 semanas
distrito federal, México Coupa Software, Inc. A tiempo completoCoupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk. What you will do: Help...
-
Sr. Engagement Manager
hace 1 mes
distrito federal, México Coupa Software A tiempo completoCoupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk. What you will do: Help...
-
Sr. Engagement Manager
hace 2 meses
distrito federal, México Coupa Software, Inc. A tiempo completoCoupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk. What you will do: Help...
-
Uber | SMB Growth
hace 2 semanas
distrito federal, México Uber A tiempo completoAbout the Role Join the Mexico Uber Eats Commercial team as an SMB Engagement & Growth Manager ! In this role, you will play a key part in driving growth for our Scaled Restaurants portfolio. You'll leverage strategic analysis, process optimization, and leadership to enhance merchant engagement, loyalty, and success. What You'll Do Develop and own a roadmap...
-
Sr Growth Marketing Manager, Marketplace
hace 2 meses
distrito federal, México Amazon A tiempo completoSr Growth Marketing Manager, Marketplace - SSR LATAM The Seller Marketing team is responsible for driving seller acquisition to all categories available on the marketplace in LATAM. We own both the strategy and execution of marketing channels and programs. We are looking for a smart and results-driven Growth Marketing Manager to drive demand and support the...
-
Amazon | Sr. Engagement Manager
hace 2 semanas
distrito federal, México Amazon A tiempo completoSr. Engagement Manager , Professional Services Do you have a deep passion for utilizing technology to empower businesses? Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Millions of businesses in 150+ countries, from start-ups to Fortune 500 enterprises across all industries, run their operations and applications on AWS....
-
Amazon | Sr. Engagement Manager
hace 2 semanas
distrito federal, México Amazon A tiempo completoSr. Engagement Manager , Professional Services Do you have a deep passion for utilizing technology to empower businesses? Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Millions of businesses in 150+ countries, from start-ups to Fortune 500 enterprises across all industries, run their operations and applications on AWS....
-
Amazon | Sr. Engagement Manager
hace 6 días
distrito federal, México Amazon A tiempo completoSr. Engagement Manager , Professional Services Do you have a deep passion for utilizing technology to empower businesses? Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Millions of businesses in 150+ countries, from start-ups to Fortune 500 enterprises across all industries, run their operations and applications on AWS....
-
Sr Category Manager
hace 2 meses
distrito federal, México Techtronic Industries Co Mexico S De RL De CV A tiempo completoWE CREATE EMPOWERED LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide technical solutions on our Procurement Team. Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the...
-
Project Manager
hace 1 mes
distrito federal, México Asesores en Computacion e Informatica, S.A. de C.V. A tiempo completoIMPORTANTE EMPRESA DEDICADA AL GIRO DE TELECOMUNICACIONES ESTÁ EN BÚSQUEDA DE: PM / Gestor de demanda y delivery Conocimientos: 3 años de experiencia en: Gestión de proyectos Elaboración de planes de proyectos Prevención y gestión de riesgos Generación de informes (costos, estratégicos, gestión y de resultados) Análisis y extracción de...
-
Hogarth Worldwide Ltd | Sr. Production Manager
hace 2 semanas
distrito federal, México Hogarth Worldwide Ltd A tiempo completoBack to careers Sr. Production Manager - Sr. Project Manager Mexico City, Mexico Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers...
-
Sr. Product Manager, Stores
hace 1 mes
distrito federal, México Amazon A tiempo completoAmazon Stores Mexico is seeking a strategic, analytical and highly motivated individual to lead several complex projects that will fuel Amazon MX growth for the next 5-10 years. You will identify, design, develop and implement complex projects that will expand Amazon growth. The Sr Product Manager is a well-rounded PM, with experience developing and...
-
Sr Marketing Manager B2B
hace 4 semanas
distrito federal, México Layer7 SAPI de CV A tiempo completoEsta es una posición remota.¡Únete a nuestro equipo de trabajo!Sr Marketing Manager B2B ¿Qué harás con nosotros? Diseñar y ejecutar estrategias de marketing alineadas a los objetivos de la empresa y enfocadas en el ciclo de vida del cliente en mercados B2B y B2B2B, optimizando el mensaje según los perfiles y necesidades específicas. Crear y...
-
Sr. Checkout Sales Manager
hace 4 semanas
distrito federal, México Angel Ventures A tiempo completoWho we are? There’s a fintech revolution underway in Mexico, and Clip is leading the way! Clip is the leading platform for digital payments and financial solutions. We were born with the idea that all businesses in Mexico should have the opportunity to access the latest innovation in financial technology, driven by #ElPoderDeClip. Being part of Clip will...
-
Sr. VIP Account Manager
hace 2 meses
distrito federal, México Pentasia A tiempo completoOur client, a leading iGaming software and platform provider with a portfolio of various well-known B2C brands, is on the lookout for a Sr. VIP Account Manager. In this position, you will oversee a portfolio of assigned customers in Mexico, and actively seek solutions to potential problems as well as engaging customers’ attention and loyalty. Essential Job...
-
distrito federal, México Amazon A tiempo completoAre you passionate about cutting edge technologies such as artificial intelligence and ambient computing? The Alexa International team is looking for a Senior Product Marketing Manager to define and execute the marketing strategy for Alexa in MX and Spanish speaking US. As a Product Marketing Manager, you will be responsible for driving customer engagement,...
-
Key Account Manager
hace 6 meses
Federal, México HAYS A tiempo completoKey Account Manager SR En #Hays estamos enBúsqueda de un Sr. Key Account Manager para una empresa multinacional en laIndustria del empaque. - Licenciatura en Ingeniería Industrial, marketing o administración - Tener conocimiento en atracción y crecimiento de cuentas globales importantes de empresas AAA. - Perfil con skills de liderazgo y comunicación...