Customer Success Specialist
hace 4 semanas
As a Customer Success Specialist, you will play a critical role in ensuring the success and satisfaction of our clients. In this position, you will be responsible for understanding our clients' needs and goals, and assisting them in achieving their desired outcomes using our products and services. You will act as a liaison between our clients and our internal teams, providing feedback and collecting valuable insights to continuously improve our products and services.**Responsibilities**:- Develop a sustainable relationship with companies- Positions us as the most important spend management company- Responsible for managing and prospecting new companies- Development of sell-in, sell-out, and portfolio analysis- Developing & executing sales, and marketing plans with partners to drive the business- Sales forecasting.- Commercial contact with existing and new clients.**Requirements**:- 5+ years of proven experience working as KAM/CSS in a B2B Model- Previous experience onboarding B2B clients- Structured thinking and high focus on results- English Professional Proficiency- Innovator soul and receptive to changes- Experience in the Financial, banking, or Insurance sector will be a plus.- Experience being a: FANTER (Farmer & Hunter)- Experience in managing ERP connections, financial budgeting, and models to be able to have conversations at CFO level- Ability to develop strong relationships at C-level of enterprise companies to become a financial consultant
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Customer Success Specialist
hace 2 semanas
Monterrey, México Brella A tiempo completoAbout Brella Hey there! Here is Brella in a nutshellEstablished in ****, Brella has already helped hundreds of thousands of people at events find jobs, colleagues, investors etc. and is on a path towards rapid international scaling.We provide the world's smartest event app for events with the heart of networking and so far we have digitally transformed...
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Customer Success Specialist
hace 20 horas
Monterrey, México Axented A tiempo completoAs a Customer Success Specialist, you will play a critical role in ensuring the success and satisfaction of our clients. In this position, you will be responsible for understanding our clients' needs and goals, and assisting them in achieving their desired outcomes using our products and services. You will act as a liaison between our clients and our...
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Customer Success Administrator
hace 3 semanas
Monterrey, México Teletrac Navman A tiempo completoThis role will provide high level of support to the United States Customer Success Specialist Team and Top Bronze Accounts. Customer Success Administrator handles transactional tasks for Platinum and Gold segments, to allow Customer Success Specialist (CSS) to focus on Growth and Adoption. At the same time, the role includes to serve as an actual CSS for US...
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Customer Success Administrator
hace 2 semanas
Monterrey, México Teletrac Navman A tiempo completoThis role will provide high level of support to the United States Customer Success Specialist Team and Top Bronze Accounts. Customer Success Administrator handles transactional tasks for Platinum and Gold segments, to allow Customer Success Specialist (CSS) to focus on Growth and Adoption. At the same time, the role includes to serve as an actual CSS for US...
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Customer Success Administrator
hace 2 días
Monterrey, México Teletrac Navman A tiempo completoThis role will provide high level of support to the United States Customer Success Specialist Team and Top Bronze Accounts. Customer Success Administrator handles transactional tasks for Platinum and Gold segments, to allow Customer Success Specialist (CSS) to focus on Growth and Adoption. At the same time, the role includes to serve as an actual CSS for US...
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AI Adoption
hace 11 horas
Monterrey, México Varicent A tiempo completoA leading SaaS provider is hiring a Customer Engagement & Adoption Specialist based in Monterrey, Mexico. The role involves driving customer adoption of AI tools, providing onboarding support, and creating educational content. Candidates should have a Bachelor's degree, with 4+ years in customer-facing roles and experience with SaaS products. This position...
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Customer Success Coordinator
hace 2 semanas
Monterrey, México Worldwide Express A tiempo completoThe Customer Success Coordinator is responsible for handling the foundational level operations and day to-day processes for their respective assigned accounts while growing their business. The Customer Success Coordinator will work directly with their respective team members to make sure their assigned customers receive the utmost customer service levels and...
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Customer Success Clerk
hace 3 semanas
Monterrey, México Teletrac Navman A tiempo completoThis role will provide high level of support to the ANZ Customer Success Specialist Team and all segments of customerswithin the ANZ region. Customer Success Administrator handle transactional tasks for all customer segments, to allowCustomer Success Specialist (CSS) to focus on Growth and Adoption.Responsibilities and Duties- Provide high standard contract...
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Customer Success
hace 2 semanas
Monterrey, México GoStrategy A tiempo completo¡Únete a nuestro equipo como Customer Success y sé parte de nuestra misión de brindar experiências excepcionales a nuestros clientes en Estados Unidos! En nuestra empresa, nos destacamos como proveedores líderes de dispensadores de combustible, puntos de venta y terminales de servicio. Como Customer Success, tu objetivo principal será asegurar la...
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Customer Success Manager
hace 3 semanas
Monterrey, México Vivo Consulting A tiempo completoVIVO offers excellent benefits and vibrant corporate culture. In addition to being recognized as a Procurement leader, Vivo has won numerous accolades in the Ariba and SAP Industry, including several “Services Partner of the Year” awards.**Job Description Overview**A Customer Success Manager’s responsibilities include supporting customers as they...