Quality Manager

hace 2 semanas

Ciudad Juárez, México Specialty Bolt & Screw Mexico A tiempo completo

**Job Title**: Quality Manager - Mexico Operations (Juarez, Queretaro, Monterrey)**Job Type**: Full-time**Location**: Multiple sites (Travel between Juarez, Queretaro, and Monterrey required)**Reports To**: Director of QualityThe **Quality Manager** is responsible for leading and overseeing all quality-related functions across SBS warehouses in Juarez, Queretaro, and Monterrey. This role ensures consistent implementation of quality systems, compliance with ISO 9001:2015, and a customer-focused approach to quality operations across all locations. The manager will guide and develop on-site quality engineers and inspectors, manage customer escalations, and implement preventive and corrective actions to continually improve the quality system.**Key Responsibilities**:- Lead the development, deployment, and continual improvement of the quality management system across all Mexico sites.- Supervise and mentor site quality engineers, inspectors, and support staff.- Ensure compliance with ISO 9001:2015 standards.- Act as the primary contact for major customer quality escalations; lead resolution plans and root cause investigations.- Analyze quality KPIs and trends across all facilities; identify systemic issues and implement corrective/preventive actions.- Conduct regular site audits and management reviews to ensure process consistency and standardization.- Collaborate with cross-functional teams (Operations, Purchasing, Sales, and Engineering) to drive quality improvements and ensure customer satisfaction.- Manage document control, quality records, and calibration systems across locations.- Champion a quality-first culture, promoting continuous improvement initiatives and Lean methodologies.- Coordinate internal and external audits, including customer and registrar visits.- Oversee employee training and development programs to maintain quality skillsets within the teams.- Maintain effective communication with corporate quality leadership and site management.**Requirements**:- Bachelor’s degree in engineering or a related field.- Minimum of 5-8 years of quality experience in manufacturing or distribution environments (fasteners, automotive, aerospace preferred).- Minimum 2 years of leadership or team management experience.- Strong working knowledge of ISO 9001:2015 or other structured Quality Management Systems.- Proficient in ERP systems, Office Suite, and measurement tools.- Proficiency in blueprint interpretation and GD&T.- Demonstrated success in problem solving, root cause analysis, and corrective action planning.- Excellent interpersonal, communication, and team-building skills.- Strong organizational, decision-making, and time management skills.- Willingness and ability to travel between Juarez, Queretaro, and Monterrey as needed.**Preferred Attributes**:- Bilingual in English and Spanish (upper-intermediate or higher in English required).- Customer-focused mindset with a strong service orientation.- Process-driven and detail-oriented.- Energetic, self-directed, and innovative.- Demonstrated stress tolerance and resilience in fast-paced environments.Tipo de puesto: Tiempo completoSueldo: $35,000.00 - $40,000.00 al mesPago complementario:- Bono de asistencia- Bono de permanencia- Bono de puntualidadTipo de jornada:- Diurno- Lunes a viernesIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencialFecha límite para postularse: 04/07/2025

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