Cheese Application Specialist
hace 1 día
IFF is a global leader within solutions for the dairy industry.This position offers an exciting role with potential for professional and personal development within the LATAM Cheese Application team, belonging to the IFF Health & Bioscience division.The Cheese Application Specialist is an experienced technical professional who provides support to customers in close collaboration with our sales organization. He / She manages the technical relationship with specific customers in support of growing the business and developing a robust pipeline of opportunities for cultures & dairy enzymes.In this position, he/ she works closely with R&D and marketing by providing voice of customer relative to product performances and expectations of product attributes. He / She will be part of internal projects to develop new culture & dairy enzyme solutions for cheese.**Responsibilities**:- Develop product data, product literature and technical sales presentations.- Be one of the IFF technical experts on our product portfolio and technologies, providing training to customers, sales managers, and marketing upon the needs.- Carry out troubleshooting and technical support at our customers’.Project management (30%):- Contribute to internal projects to ensure the link between scientific & experimental approach with customer’s challenges & needs.- Design experimental plans, coordinate lab and/or pilot plant activities, interpret and share the results with the project team, while being force of proposal for next steps.- Contribute to the evolution of our technical capabilities in line with our current or future developments.Strategic market support (20%):- Closely collaborate with the marketing team to identify new trends that could result in new opportunities.**Job Requirements**:Job requirements- MS/ engineer degree in relevant disciplines such as Food Sciences, Microbiology, Life Sciences- Or technical degree in relevant disciplines coupled with an extensive experience in cheese production- 5-10 years of experience from working with cheese product development or production.- Strong scientific curiosity, and a passion for cheese technologies.- Highly customer-oriented, willing to deliver solutions, skilled in managing complexity.- Ability to combine technical support and business aspects.- A willingness to travel is essential (40 - 50%)- Master English both orally and written.- Good collaborative and communication skills, positive attitude, and with a pragmatic mindset.The position would be ideally located in our Punto Polanco, Mexico City Mexico site.
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