Time Services Expert
hace 7 días
**Summary**:This role reports directly into the Time Service Delivery ManagerLocation: México, CDMXLI-Hybrid**About the Role**:**Key Responsibilities**:- Provides day-to-day Time Services Delivery operations with compiling and entering time & attendance data and reconcile errors to maintain accurate and complete time & attendance records, all in timely and accurate manner.- Ensures maintenance of all relevant HR related data is correct and complete. Ensures compliance in line with relevant legislation, Data Privacy, Protection guidelines and other relevant guidelines across identified geographies.- Performs country specific Data consistency check. Supports NFCM and HR controls.- Respects and follows the payroll calendar to prepare the necessary payroll inputs.- Resolves time & attendance related queries and issues within the standard established timeframes raised by various stakeholders, incl. associates.- Escalates requests and issues that cannot be resolved directly to the appropriate escalation point of contact (i.e. IT / Time Services Unit Lead).- Handles core T&A Technology Activities & BAU Tasks. Highlights exceptions and deviations. Extracts regular and ad hoc reports needed for payroll and other divisions upon request.- Identifies and gathers system enhancements and change requests to report and coordinates with IT and/or global support team. Provides regular training to new and established stakeholders on the use of the Time and Attendance system.- Ensures all Times Services Delivery performance metrics and KPIs are met. Contributes to and supports projects in scope for P&O Services.**Essential Requirements**:- Bachelor's degree in any relevant discipline.- 1-3 years of experience in HR Services.- Excellent English and Spanish Language proficiency.- Competent in Excel for data analysis and reporting- Strong stakeholder management and team work skills.**Desirable Requirements**:- Minimum 1 year of experience in Time Services.- Experience contributing to transformation initiatives and transition projects is a plus.- Workday/SAP system knowledge is an advantage.- Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve._DivisionPeople & OrganizationBusiness UnitUniversal Hierarchy NodeLocationMexicoSiteINSURGENTESCompany / Legal EntityMX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.Functional AreaHuman ResourcesJob TypeFull timeEmployment TypeRegularShift WorkNo**Accessibility and accommodation**:Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
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Time Services Expert
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Time Services Expert
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