Learning Coordinator, Change Management

hace 3 semanas


Guanajuato, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

Completed High School Diploma or ongoing/completed Bachelor’s Degree.- 1+ year of experience as a trainer or training coordinator in warehousing, logistics, manufacturing, food industry, or other industrial environments.- Proficiency in MS Excel.- Experience using data analysis tools such as Excel to collect, analyze and present information relevant to the learning area.- Intermediate English.The Fulfillment Center Learning Coordinator works with operations managers, area managers, production assistants to coordinate all associate onboarding activities for the site, and must be willing to work day/night shift.Constantly improves the long-term capabilities of the area to which he/she is assigned. This position has a high level of program administrative management. The Distribution Center Learning Coordinator is assigned to the Learning Department and will hold responsibilities specific to that area.Key job responsibilities**Overall responsibilities will include the following functions**:- Coordinate ambassador identification program and track new hire onboarding and ambassador audits- Coordinate site Associate Experience Week program and assigning Learn Before Doing plans for operations- Track learning curve and continuous improvement metrics at the site level- Audit Powered Industrial Equipment Training program and trainer standard work- Execute training programs for both seasonal and permanent trainers- Coordinate and facilitate any training related programs- Manage ticketing system and ensure tickets are closed within expected timeline- Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs- Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)- Document feedback results to help the learning department identify strengths as well as area of improvement- Assess development needs for individuals and groups- Fully understand workflow and daily production goals- Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve- Balance and prioritize multiple tasks- Maintain a positive attitude and presence on the floor.Leon, GRO, MEX- A completed Bachelor’s Degree from an accredited university.- Experience delivering training/information to peers, hourly associates, and senior management, both individually and in groups.- Experience delivering messages related to performance.- Ability to give and receive feedback effectively.- Evidence of ability to prioritize, manage and complete projects with tight deadlines.- Ability to adapt well to fast-paced environmentswith changing circumstances, direction, and strategy.- Desire to thrive in a dynamic, growing environment.- Previous Kaizen/Continuous Improvement.experience.- Willingness to work different shifts.


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