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hace 3 semanas

Ciudad de México SoftwareONE A tiempo completo

Job Function: Customer Center of Excellence Why SoftwareONE?:Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here.We want our people to be their true authentic selves at all times, because that’s when real creativity happens...**Sales - Operations Support**Mexico CityThe role:**Roles & Responsibilities**:- Managing the operations and processes of the E2E Sales Process.- Drive resolution of escalations by working with customers, account teams and internal support teams.- Provide licensing support as needed in conjunction with GSDC and other supporting teams.- Responsible for supporting existing accounts with their order and quoting needs that would not be supported by the GSDC teams.- Oversight to GSDC Adoption, Utilization and Quality.- Support setup and onboarding as needed.- Provide licensing support as needed in conjunction with GSDC and other supporting teams.- Facilitate the credit and rebill process with the GSDC and supporting departments.- Support Backoffice Finance reports.What we need to see from you:**Key knowledge / experience**- Bachelor’s Degree from four year college or university preferred.- Operational Background.- Worked on IT business before, preferably as Inside Sales, Sales - Operations Support, or similar.- Proficient with Outlook, Word, Excel, and PowerPoint.**Your Language Skill**Written and verbal English Skill is a plus.**Your personality and soft skills**- Disciplined.- Multi-tasking.- Excellent Organization Skills.- Highly motivated and results oriented.- Solid problem solving and consultative skills required.- Ability to work in a fast-paced team sales environment with minimum supervision.LI-FH1

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