Production Support Manager

hace 3 semanas

Tlahuac, México Citi A tiempo completo

**Responsibilities**:- Manages one or more apps support teams.- Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads.- Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly long-term strategic fixes.- Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution.- Requires awareness of audit and compliance related issues.- Contributes to formulation of strategies for apps support and other functional areas.- Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems.- Responsible for delivery of end results and shares responsibility for budget management which directly impacts the apps support area; accountable for resource planning.- Manages customer satisfaction requirements of operational procedures to achieve a suitable outcome for all stakeholders- Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence with operations and technology partners on a regional or global basis.- Focus on people development, evaluating subordinates' performance and making decisions on pay increases, hiring, terminations and other personnel actions and deputize for the regional support manager.- Performs other duties and functions as assigned**Qualifications**:- 6-10 years experience in an Apps Support role would be an added advantage, but not essential- Experience with people management- Highly assertive communications skills, commanding personality. Ability to engage a large audience and lead the discussion with clear, articulate, and highly assertive communication. Must show confidence in all communications- Effectively share information with other support team members and with other technology teams- Ability to plan and organize workload- Consistently demonstrates clear and concise written and verbal communication skills- Ability to communicate appropriately to relevant stakeholde**Education**:- Bachelor’s/University degree, Master’s degree preferred- **Job Family Group**:Technology- **Job Family**:Applications Support- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting

  • Manager, Production

    hace 3 días

    Tlahuac, México Bausch Health Companies A tiempo completo

    Manager, Production (9052) **Career Opportunities: Manager, Production (9052)** Requisition ID **9052** - Posted - **Mexico - Grossman** - **Manufacturing / Operations** - **MX - Grossman** - City (4) vacante vacante vacante Bausch Health is an EEO/AA employer M/F/D/V.

  • Production Manager- Metal Stamping- Foundry

    hace 7 días

    Tlahuac, México Humaniq Headhunters A tiempo completo

    Description Transnational Company required **Production Manager**: **Experience in Metal Stamping or Foundry or Metallurgical processes (mandatory)**: **Zone: Cuatitlan Izcalli, Estado de México**: **JOB OBJECTIVE** This role will coordinate, plan and direct employees and equipment to manufacture welding and brazing consumables while ensuring safety and...

  • Supply Chain

    hace 7 días

    Tlahuac, México Mezcal San Cosme A tiempo completo

    **Mezcal San Cosme** Somos una empresa mezcalera, que su misión es promover lo bien hecho en México, en especial en la producción de destilados artesanales, con presencia en más de 20 países y buscamos gente apasionada en la industria del mezcal y otros destilados. Reunimos lo mejor del México contemporáneo para compartirlo con el...

  • Apps Support Senior Manager

    hace 7 días

    Tlahuac, México Citi A tiempo completo

    **Responsibilities**: - Manages one or more apps support teams. - Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads. - Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly...

  • Apps Support Senior Manager

    hace 5 días

    Tlahuac, México Citi A tiempo completo

    **Responsibilities**: - Manages one or more apps support teams. - Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads. - Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly...

  • Apps Support Senior Manager

    hace 5 días

    Tlahuac, México Citi A tiempo completo

    **Responsibilities**:- Manages one or more apps support teams.- Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads.- Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly...

  • Application Support Manager

    hace 5 días

    Tlahuac, México Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Production Manager

    hace 2 semanas

    Tlahuac, México Conde Nast A tiempo completo

    Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New...

  • Applications Support Senior Manager

    hace 4 semanas

    Tlahuac, México Citi A tiempo completo

    **Responsibilities**:- Manages one or more apps support teams.- Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads.- Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly...

  • Manager, Technical Support Engineer

    hace 1 semana

    Tlahuac, México Salesforce A tiempo completo

    Job CategoryCustomer SuccessJob Details**About Salesforce**We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...