Applications Support Senior Manager
hace 2 semanas
**Responsibilities**:- Manages one or more apps support teams.- Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads.- Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly long-term strategic fixes.- Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution.- Requires awareness of audit and compliance related issues.- Contributes to formulation of strategies for apps support and other functional areas.- Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems.- Responsible for delivery of end results and shares responsibility for budget management which directly impacts the apps support area; accountable for resource planning.- Manages customer satisfaction requirements of operational procedures to achieve a suitable outcome for all stakeholders- Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence with operations and technology partners on a regional or global basis.- Focus on people development, evaluating subordinates' performance and making decisions on pay increases, hiring, terminations and other personnel actions and deputize for the regional support manager.- Performs other duties and functions as assigned**Qualifications**:- 6-10 years experience in an Apps Support role would be an added advantage, but not essential- Mainframe knowledge- Linux, Unix (desirable, not a must have)- Experience with people management- Highly assertive communications skills, commanding personality. Ability to engage a large audience and lead the discussion with clear, articulate, and highly assertive communication. Must show confidence in all communications- Effectively share information with other support team members and with other technology teams- Ability to plan and organize workload- Consistently demonstrates clear and concise written and verbal communication skills- Ability to communicate appropriately to relevant stakeholder**Education**:- Bachelor’s/University degree, Master’s degree preferred- **Job Family Group**:Technology- **Job Family**:Applications Support- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
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Apps Support Senior Manager
hace 3 semanas
Tlahuac, México Citi A tiempo completo**Responsibilities**:- Manages one or more apps support teams.- Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads.- Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly...
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Insurance Applications Development Sr Manager
hace 5 días
Tlahuac, México Citi A tiempo completo**Responsibilities**: - Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) - Review and analyze proposed technical solutions for projects - Develop comprehensive knowledge of how areas of business integrate...
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Insurance Applications Development Sr Manager
hace 2 semanas
Tlahuac, México Citi A tiempo completo**Responsibilities**:- Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)- Review and analyze proposed technical solutions for projects- Develop comprehensive knowledge of how areas of business integrate to...
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Production Support Manager
hace 1 semana
Tlahuac, México Citi A tiempo completo**Responsibilities**:- Manages one or more apps support teams.- Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads.- Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly...
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Senior Manager, Tax
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Tlahuac, México Bausch Health Companies A tiempo completoSenior Manager, Tax (9249)**Career Opportunities: Senior Manager, Tax (9249)**Requisition ID **9249** - Posted - **LATAM** - **Finance** - **MX - Grossman** - City (4)vacantevacantevacanteBausch Health is an EEO/AA employer M/F/D/V.
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Insurance Applications Development Senior
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Tlahuac, México Citi A tiempo completoThe Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...
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Insurance Microservices Development Senior Manager
hace 1 semana
Tlahuac, México Citi A tiempo completo**Responsibilities**: - Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) - Review and analyze proposed technical solutions for projects - Develop comprehensive knowledge of how areas of business integrate...
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Tlahuac, México Citi A tiempo completo**Responsibilities**:- Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)- Review and analyze proposed technical solutions for projects- Develop comprehensive knowledge of how areas of business integrate to...
