Customer Operations
hace 4 semanas
DescriptionResponsible for managing the day to day operations and customer accounts. Responsible for growing assigned accounts by developing relationships with our customer contacts, planners, and facilities in order to increase volume, revenue and gross margin.**Responsibilities**:- Prioritize and complete time sensitive tasks with a sense of urgency.- Accept, build, & schedule all customer shipments correctly with all pertinent information and documentation in a timely manner.- Proactively ensure loads are tracked and updated by the carrier team.- Identify potential problems and provide solutions based on facts and resources.- Escalate problems as needed.- Provide timely updates to customers.- Ensure customer portals are up to date.- Provide outstanding customer service.- Meet/exceed customer KPIs and compliance expectations.- Assist Lead Account Representative and Operations Manager with load completion.- Maintain Revenova Accounts and Transportation Profiles with updated contacts and other valuable information.- Build reputable relationships with Carrier Representatives and Managers.- Develop strong relationships with customers’ planners, logistics teams, and facilities.- Prioritize and respond to both internal and external requests in a timely, effective, and professional manner using the appropriate method of communication.- Collaborate with Operations Manager and team to develop ways to improve accounts.1 years
-
Manager, Customer Logistics Operations
hace 11 horas
Zapopan, México BlueGrace Logistics A tiempo completoJob Summary: We are seeking a Manager Customer Logistics Operations with strong LTL and full TL experience in the United States, Canada and Mexico. This role is a data driven, detailed oriented, project focused position established to serve the customer. Success is predicated on a collaborative management style driven by critical thinking, strategy...
-
Sales Operations Associate Ii
hace 2 semanas
Zapopan, México Arrow Electronics, Inc. A tiempo completo**Position**:Sales Operations Associate II**Summary**Arrow Electronics is looking to hire a Sales Operations Associate II to join our team in Guadalajara for this hybrid-remote role! This position requires fluency in English, so please provide your CV/resume in English.**What You'll Be Doing**- Provide expert customer service, interfacing directly with...
-
Customer Experience
hace 4 semanas
Zapopan, México Sunwise Energy A tiempo completoWe are seeking a dedicated and passionate individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for ensuring a positive and seamless experience for our customers at every touchpoint. Your primary goal is to enhance customer satisfaction, loyalty, and retention by addressing inquiries, resolving issues, and...
-
Manager Operations Sr
hace 2 semanas
Zapopan, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 7+ years of general experience - Solid understanding/background from Last mile operations - English Fluency - 3+ Years as people manager Job summary About Amazon At Amazon, we're working...
-
Operations Assistant
hace 2 semanas
Zapopan, México CTS GLOBAL SUPPLY CHAIN SOLUTIONS MEXICO A tiempo completoInternational logistics company is looking for **OPERATIONS ASSISTANT.** - **If you are passionate about international logistics and have held positions in the operations area, this position is for you.**_ **LOCATION**: Zapopan, Jal. (Near Andares zone) **WHAT WE ARE LOOKING FOR** - Bachelor's degree in International Business, International Trade,...
-
Customer Service Coordinator
hace 2 semanas
Zapopan, México Sunwise Energy A tiempo completoAs a Customer Service Coordinator, your role is pivotal in ensuring exceptional customer satisfaction and seamless operations within your domain. Your responsibilities encompass a multifaceted approach, including, Customer Satisfaction, Compliance Management, Product Knowledge, Contractual Understanding, End-to-End Process Management, Continuous...
-
Customer Service Coordinator
hace 2 semanas
Zapopan, México Sunwise Energy A tiempo completoAs a Customer Service Coordinator, your role is pivotal in ensuring exceptional customer satisfaction and seamless operations within your domain. Your responsibilities encompass a multifaceted approach, including, Customer Satisfaction, Compliance Management, Product Knowledge, Contractual Understanding, End-to-End Process Management, Continuous...
-
Sales Operations Associate Manager
hace 5 días
Zapopan, México Arrow Electronics, Inc. A tiempo completo**Position**:Sales Operations Associate ManagerArrow Electronics is looking for a Sales Operations Associate Manager to join our Digital Sales team in Guadalajara!**This position requires fluency in English, please provide your CV/resume in English.****What You'll Be Doing**- Manage sales order processing including monitoring the system to ensure accurate...
-
Shift Manager Jr, Last Mile Operations
hace 4 días
Zapopan, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoCompleted High school diploma - Basic English (A2) - 2+ years' of previous work experience - 1+ years' employee and performance management experience At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the...
-
Carrier Operations/ft
hace 3 semanas
Zapopan, México Rapido Solutions Group A tiempo completoDescripción- Responsible for day-to-day operations including tracking and tracing assigned shipments.- Maintain accurate and up-to-date carrier records.- Ensure all database documentation is compliant with industry standards.- Maintain complete understanding of markets including seasonal freight.- Maintain complete understanding of assigned Logistics...
