Group Sales Manager-wedding and Social

**General Information**:- Country/Region- Mexico- Province/City- Nayarit- Location- Rosewood Mandarina- Department- Sales & Marketing- Job Type- Full-time Permanent- SCOPE- The Group Sales Manager-Weddings and Social manager is based on property at Rosewood Mandarina and represents Rosewood Mandarina. The position prospects, builds relationships, and creates demand that leads to closing contracts in the Weddings and Social events segment. The manager will ensure that sales activities, top accounts and bookings are strategically focused on maximizing revenue for rooms, catering, spa and other ancillary revenue centers of the resort. The Weddings & Social Group Sales Manager develops the market by building relationships with event planners, guests looking for venues, and vendors, local and international. Additionally, the position drives revenue through prospecting, outside sales calls, solid negotiation skills and effective closing skills, while having a strong attention to detail and collaboration with internal and external teams. The position works with vendors and the resort team to deliver breath-taking and memorable special event celebrations. The position is evaluated by maximizing revenues, exceeding individual and team sales goals, coordinating the sequence of events, following up with guests and vendors and ensuring client satisfaction before, during and after the production of full-scale events.- DUTIES AND RESPONSIBILITIES- Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, industry events/trade shows, site visits and written communication.- Prepare correspondence to group accounts in timely manner.- Account management using SFDC (Delphi) + sales/account revenue management software.- Prospect for new business, creating new leads and awareness of the hotel.- Travel to strategic trade shows and customer events.- Maintain expenses within the budgeted guidelines.- Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.- Partners with counterparts to effectively manage the business opportunity.- Responds to and manages larger and more complex incoming opportunities for the property.- Focuses efforts on accounts with significant potential sales revenue.- Develops effective and strategic sales plans and actions.- Works with partners to develop creative ideas and proposals for events.- Maximizes revenue by upselling suites, events and ancillary revenue.- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how effectively and professionally sell against them.- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.- Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.- Provides excellent customer sales service, reflective of the Rosewood brand, in order to grow share of the account.- Maintain knowledge of all Rosewood Hotels & Resorts to facilitate cross selling. Build relationship with sales counterparts from Global Sales Office and sister hotels to relay leads and requests. Communicate need dates to counterparts and Global Sales Office.- Participates in site visits.- Develops and facilitate execution of group contracts using professional legal knowledge and strategic negotiation.- Coordinate all details of the sales processs with the assistance of Group Sales Coordinator.- Skills and Abilities:- Ability to travel and work independently- Capable of planning and executing sales trips (local, domestic, international) including detailed follow through.- Professional appearance & demeanor.- Exceptional interpersonal skills, easily able to build rapport and trust with clients, partners and colleagues.- Working knowledge of reservations and sales & catering systems.- Pre-opening sales and operations experience.- Knowledge of Delphi SFCD, Opera, Ideas, and Microsoft Office software.- Familiar with travel throughout key US markets.- Prepare reports pertaining to the operation of the group sales market to include, but not limited to the annual and monthly forecast, account production reports, sales activities and meetings.- Partner closely with all related departments such as revenue management, marketing, group sales, e-commerce, and Operations to help guide overall property strategies and tactics as appropriate.- Work with Rosewood Global Sales Organization and sister resorts to maximize opportunities for both resorts.- QUALIFICATIONS- Four-year college degree or equivalent education/experience- Minimum 4 years sales experience in a related position in luxury hotel sales environment preferably for a Forbes 5 Star destination resort- Relationships in the corporate incentive event market with planners from the United St