Customer Account Manager
hace 2 semanas
Customer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) US TOURIST VISA REQUIRED (For Training in the U.S) About the Role The Customer Account Manager is the trusted partner for Serac’s existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction. You’ll be the primary point of contact for customers, supporting everything from new formats and upgrades to training, audits, and service visits . Success in this role is measured by customer loyalty, revenue growth, and satisfaction . What You Bring Strong understanding of the automation & packaging machinery industry Excellent communication, negotiation, and problem-solving skills Ability to manage multiple priorities independently Professional, customer-first mindset Strong organizational and time-management skills Fluent in English for all job-related communications Advanced proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) Education & Experience Bachelor’s degree in a relevant field (required) 10 years experience with packaging equipment 5 years experience with filling & capping machines 5 years managing customer accounts in an industrial/OEM environment Sales & Growth Drive sales by promoting tooling, upgrades, retrofits, service visits, maintenance contracts, and spare parts Identify and execute growth opportunities within existing customer accounts Build and execute strategic account plans to maximize customer value Account Management & Customer Relationships Manage and grow assigned customer accounts Build strong relationships with key decision-makers and stakeholders Act as the voice of the customer internally ⭐ Customer Service & Satisfaction Deliver exceptional service and ensure high customer satisfaction Proactively resolve issues and escalate when necessary Track and respond to customer feedback and survey results ⚙️ Operational Collaboration Partner with Operations, Engineering, and Service teams to support customer needs Support Field Service Technicians with documentation and parts inventory audits Contribute to new programs and customer-driven solutions ✈️ Travel & Work Environment Up to 50% travel to customer sites Office-based with frequent customer interaction Domestic and limited international travel required Ability to lift up to 50 lbs and perform basic physical tasks during site visits Additional Requirements Must be eligible to travel to the U.S. on a tourist (B-1/B-2) visa for training , if applicable Ability to work flexible hours as needed to support customers and projects Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) US TOURIST VISA REQUIRED (For Training in the U.S) CustomerAccountManager AccountManagement CustomerSuccess AftermarketSales B2BSales
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Customer Account Manager
hace 2 semanas
Ciudad de México Serac A tiempo completoCustomer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)*** About the Role The Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction....
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Customer Success Account Manager
hace 5 días
Ciudad de México Microsoft A tiempo completoWe are looking for a highly motivated and passionate Customer Success Account Manager to drive program management for strategic customers that have a significant number of key cross-cloud workload engagements running concurrently. As the CSAM you will drive consumption planning & execution, as well as the acceleration of cloud adoption from Pilot/MVP to...
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Technical Account Manager
hace 2 días
méxico Turtle Trax S.A. A tiempo completoJoin to apply for the Technical Account Manager role at Turtle Trax S.A. 3 days ago Be among the first 25 applicants Join to apply for the Technical Account Manager role at Turtle Trax S.A. Position DescriptionThe Technical Account Manager (TAM) serves as a key customer contact, ensuring customer value realization by providing technical expertise, strategic...
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Customer Success Account Manager
hace 3 días
Ciudad de México Microsoft A tiempo completoAs a **Customer Success Account Manager (CSAM)**, you will lead the strategic execution of customer success initiatives, ensuring alignment between customer priorities and Microsoft's solutions. You will build deep relationships with key technical, business, and executive stakeholders—internally and externally—to drive customer outcomes and maximize the...
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Customer Success Account Manager
hace 3 días
Ciudad de México Microsoft A tiempo completoAs a **Customer Success Account Manager (CSAM)**, you will build customer, partner, and internal stakeholder engagement models. The CSAM Identifies, navigates, communicates, and influences key customer technical and business stakeholders at different levels. Gathers information on the business and Information Technology objectives for customer organizations...
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Account Manager
hace 4 semanas
Ciudad de México ABB A tiempo completo**Account Manager**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...
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Technical Account Manager
hace 2 días
méxico Veryfi A tiempo completoJoin to apply for the Technical Account Manager role at Veryfi 1 day ago Be among the first 25 applicants Join to apply for the Technical Account Manager role at Veryfi This range is provided by Veryfi. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $30,000.00/yr - $60,000.00/yr Company...
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Customer Account Manager
hace 4 semanas
Ciudad de México Percona A tiempo completoAs the leading provider of open source database solutions, Percona’s Customer Account Team will own and execute a portfolio of renewal contracts for Percona customers in an assigned territory. The Customer Account Manager will manage their renewals pipelines, identify growth opportunities, negotiate contracts and work cross-functionally to ensure the...
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Customer Account Manager
hace 2 días
Ciudad de México Percona A tiempo completoAs the leading provider of open source database solutions, Percona’s Customer Account Team will own and execute a portfolio of renewal contracts for Percona customers in an assigned territory. The Customer Account Manager will manage their renewals pipelines, identify growth opportunities, negotiate contracts and work cross-functionally to ensure the...
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Customer Success Account Manager
hace 2 semanas
Ciudad de México Microsoft A tiempo completo**Customer Success Account Manager (CSAM)**:Mexico City, México, MexicoDate posted**Oct 15, 2025**- Job number** **- Work site**2 days / week in-office**- Travel**0-25**%**- Role type**Individual Contributor**- Profession**Customer Success**- Discipline**Customer Success Account Mgmt**- Employment type**Full-Time****Overview**:- As a Customer Success...
