Tracking Operations Specialist

hace 4 semanas

México Redwood Logistics A tiempo completo

**Tracking Operations Specialist**Reports To**:Senior Director - Operations**Location**:Queretaro, Mexico**Environment**: Onsite****Work Schedule**:This position is full-time and onsite **Monday through Friday from 7:00 AM to 4:00 PM**with an hour break, but flexibility is available based on coverage.**Who We Are**:Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.**Purpose of Your Work**:As a **Tracking Operations Specialist**working within **Redwood Multimodal**(one of our entities),**you will be responsible for communicating with motor carriers to track freight, communicate updates and resolve issues during transit in a fast-paced environment. Your efforts will directly impact the Redwood standard of meeting or often exceeding service obligations to our customers, while enabling corresponding Redwood business units to provide best-in-class service to our customers and carrier-partners. You will gain an understanding of daily logístical challenges and demonstrate a commitment to operational excellence by executing based on Redwood’s best-in-class procedures and processes.**How You Make a Difference Everyday**:- Track load life cycle from shipment to delivery with a heavy emphasis on inbound & outbound phone calls, but also utilize electronic means of tracking- Communicate relevant freight updates to customer and/or internal carrier & operations teams- Accurately document data entry as it pertains to each unique scenario within a shipment- Use critical thinking to escalate and provide visibility through load boards and general freight management- Assist, investigate, and correct unusual customer problems and order delays- Issue payments for driver expenses when needed**You’ve Got This?**- Bi-lingual in English/Spanish; proficient level for verbal and written communication- Excellent communication (written and verbal) and interpersonal skills- Strong problem-solving skills- Ability to multi-task and change focus quickly- Exceptional attention to detail- Prior tracking experience preferred**What We Offer**:- Access to experts and resources for your Learning & Development journey- Opportunity for internal mobility- Employee referral bonus program- Employee Resource Groups (ERGs)- Annual fundraising and volunteer events to give back to communities- Life Insurance policy for you starting 30 days after employment- Personal Health Insurance coverage for you - Major Medical- 30 days “Aguinaldo” Christmas bonus or prorated percentage your first year- Vacation time starting at 12 days. Additional days will increase per Mexican Law- Premium Vacation 50% vacation days (Prima vacacional)- You will also receive benefits like Saving Plan (Fondo de Ahorro) and Grocery Card (Vales De Despensa) 6% or the Maximum amount by Mexican Law- You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes

  • Tracking Operations Specialist

    hace 3 semanas

    México Redwood Logistics A tiempo completo

    **Tracking Operations Specialist**Reports To**:Senior Director - Operations**Location**:Queretaro, Mexico**Environment**: Onsite****Work Schedule**:This position is full-time and onsite **Friday through Tuesday from 7:00 AM to 4:00 PM MX Time**with an hour break, but flexibility is available based on coverage.**Who We Are**:Recognized by Gartner in their...

  • Tracking Operations Specialist

    hace 3 semanas

    México Redwood Logistics A tiempo completo

    **Tracking Operations Specialist**Reports To**:Senior Director - Operations**Location**:Queretaro, Mexico**Environment**: Onsite****Work Schedule**:This position is full-time and onsite **Thursday through Monday from 7:00 AM to 4:00 PM MX Time**with an hour break, but flexibility is available based on coverage.**Who We Are**:Recognized by Gartner in their...

  • Tracking Operations Specialist

    hace 3 días

    México Redwood Logistics A tiempo completo

    **Tracking Operations Specialist** Reports To**:Senior Director - Operations** Location**:Queretaro, Mexico** Environment**: Onsite** **Work Schedule**: This position is full-time and onsite **Monday through Friday from 7:00 AM to 4:00 PM**with an hour break, but flexibility is available based on coverage. **Who We Are**: Recognized by Gartner in their...

  • Operations Business Specialist

    hace 5 días

    México LOGISTICS & OPERATIONS EXPERT GROUP, S.A. DE C.V. A tiempo completo

    **OPERATIONS BUSINESS SPECIALIST** **Requisitos** - Edad. 24 a 34 años - Escolaridad**:Titulado** (indispensable) Lic. en Administración, Ingeniería industrial o afín - Experiência mínima de 2 años en el mismo puesto - Conocimientos en generación de reportes personalizados - Conocimiento de tablas dinámicas - Excelente dominio de...

  • Conversion Tracking Implementation Specialist

    hace 1 semana

    Ciudad de México, CDMX REGEX SEO A tiempo completo

    **Conversion Tracking Implementation Specialist (Development Skills Required) - Launch Your Career Among the Stars!**: We're not just another agency, and we're searching for someone who is not looking for just another job. **Important Requirements**: The two main requirements or abilities for the Conversion Tracking Implementation Specialist role are:...

  • Operations Specialist

    hace 2 semanas

    Ciudad de México Element Fleet Management A tiempo completo

    Get started on an exciting career at Element!_Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.The Operations...

  • Marketing Operations Specialist

    hace 2 semanas

    México Flagright A tiempo completo

    Flagright is a rapidly growing compliance software startup with a mission to arm financial institutions with best-in-class technology to combat financial crime, meet Anti-Money Laundering (AML) compliance regulations, deliver exceptional customer experiences, and achieve peak efficiency.As we continue our ambitious growth trajectory, we are looking for an...

  • Sr. Talent Acquisition Operations Specialist

    hace 2 semanas

    México Resideo A tiempo completo

    The **_Talent Acquisition (TA) Operations Senior Specialist _**provides support for Global TA operation's needs. Including project management, process improvement, acting as a liaison with HR Data and HR IT Teams, providing North America recruiting support and training to enhance and optimize operations.**JOB DUTIES**:- Serve as an integral member of the...

  • Sr. Talent Acquisition Operations Specialist

    hace 2 semanas

    México Resideo A tiempo completo

    The **_Talent Acquisition (TA) Operations Senior Specialist _**provides support for Global TA operation's needs. Including project management, process improvement, acting as a liaison with HR Data and HR IT Teams, providing North America recruiting support and training to enhance and optimize operations. **JOB DUTIES**: - Serve as an integral member of the...

  • Sales Operations Specialist

    hace 3 días

    Ciudad de México Trust People A tiempo completo

    DescriptionAre you a motivated individual with strong analytical skills? We are currently seeking anAssociate Sales Operations Specialist to join our high-performing Go-to-Market (GTM).**Responsibilities**:- Become the team expert on Zendesk data fields and sources to support Sales and Sales Operations leadership on where to focus time and resources.-...