Mobility Defect Reduction Specialist
hace 2 días
**About the Role**As a Program Specialist on the Mobility LATAM Defect Reduction team, you'll play a foundational role in reducing customer defects by turning data into actionable insights for Product and Business teams. You will support our most critical programs by building data structures, tools, and insights to investigate issues, monitor performance, manage different experience programs, and drive smarter decision-making.This is a highly hands-on, technical role, ideal for someone with strong analytical capabilities who is eager to understand the business and grow into a cross-functional problem-solver. You'll work closely with Program Managers and Analysts, gradually increasing your exposure to stakeholders and developing your ability to influence decisions with data.- Conduct root cause analysis on the most recurrent customer support issues to translate findings into actionable insights- Collaborate with Program Managers to generate hypotheses and support the evaluation of pilots and experiments- Influence Business (Operations) and Product teams using your findings to take data-driven decisions focused on improving our Rider & Drivers experiences- Own the data backbone of the Defect Reduction engine: scraping, structuring, validating, and visualizing large volumes of customer support data- Build and maintain automated trackers, dashboards, and alert systems to flag performance trends- Continuously seek opportunities to automate manual processes and improve team productivity**Basic Requirements**- English proficiency- 2+ years of experience in analytical problem-solving (consulting, data analytics, or hyper-growth startups are a plus).- Proficiency in SQL and experience working with large datasets- Self-starter mentality: You take ownership, move fast, and get things done independently.- Strong communication skills for technical and non-technical audiences- Customer obsession: Genuine passion for our users and solving their problems- Eagerness to grow business and financial acumen skills- Ability to thrive in a fast-paced, ambiguous environment- Experience working cross-functionally and influencing without authority**Preferred Qualifications**- A strategic mindset with a bias for action-you can zoom out to see the big picture, but aren't afraid to dive into the details.
-
Mobility Specialist
hace 2 semanas
Ciudad de México Colgate-Palmolive A tiempo completoNo Relocation Assistance Offered Job Number #167919 - Del.Miguel Hidalgo, Mexico City, Mexico **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in...
-
Mobility Specialist
hace 3 semanas
Ciudad de México Remote A tiempo completo**About Remote**:Remote is solving global remote organizations' biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We're backed by A+ investors and our team is world-class, literally and...
-
Medical Records and Reduction Specialist
hace 2 semanas
Ciudad de México Cornish Hernandez Gonzalez A tiempo completoUS-based personal injury firm seeks an amazing, experienced Medical Records & Reduction Specialist . We are looking for a person to help in our medical records and post-settlement department with obtaining all medical documentation, preparing reductions, and assisting with closing out settled cases. This person would be a self-starter—proactive, driven,...
-
Global Mobility Specialist
hace 4 días
Ciudad de México Mattel A tiempo completo**CREATIVITY IS OUR SUPERPOWER.** It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do...
-
Hardware Mobility Coordinator
hace 2 días
Ciudad de México, Ciudad de México MMC Corporate A tiempo completoQualifications:We are seeking a highly experienced and organized Senior Hardware and Mobility Management Specialist with 8+ years of expertise to oversee and optimize our enterprise hardware and mobility ecosystem. This role involves managing laptop and mobile device procurement, vendor relationships, service coordination, and strategic lifecycle management....
-
De México ABB A tiempo completo**ELECTRIFICIATION Product Marketing Specialist for E-Mobility**:**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next...
-
Medical Records and Reduction Specialist
hace 2 semanas
Ciudad de México Cornish Hernandez Gonzalez A tiempo completoUS-based personal injury firm seeks an amazing, experienced Medical Records & Reduction Specialist. We help people who have been injured in accidents get the money that they need to pay their medical bills and live a better life. Our organization is made up of dedicated, proactive, driven A-players who go above and beyond to make sure our clients are well...
-
Account Executive
hace 13 horas
Ciudad de México Cisco Systems A tiempo completo**Applications until October 25th**:**What You’ll Do**:For the Global Mobility Sales Specialists Team we are looking for a sales professional who will work with our Service Provider Sales Account Teams, our Enterprise Sales Account Teams, MIG Business Unit to drive our business in the LATAM region for Cisco’s Mobility Services Platform (MSP) which...
-
Data Analytics Specialist Cx Mobility
hace 4 días
Ciudad de México Uber A tiempo completo**About the Role*** At Uber, providing amazing support that establishes trust for riders and driver partners-our community-is a core feature of our product experience. We invest in it and believe in providing the highest quality service driven most efficiently. Community Operations is pioneering how Uber manages customer experience and support around the...
-
regional sales account director
hace 18 horas
León de los Aldama, Guanajuato, México OP Mobility A tiempo completoHungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolutionOPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules,...