Customer Service Representative
hace 2 días
The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to managerial team when necessary. Our Customer Service Representatives are the first point of contact, so we are interested in individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.**Essential responsibilities**:- Assist the customer in identifying his/her needs- Suggest solutions when a product malfunction- Maintain financial accounts by processing customer adjustments- Accurately document customer account- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution**Experience/Skills**:- Excellent Verbal/Written Communication Skills- proper grammar required for all written correspondence- Punctuality and consistent work attendance- Minimum of 3 years experience in Call Center Customer Service experience role- Fully Bi-lingual (English/Spanish)- Effectively work with all levels of leadership and management within the Company**Key Competencies**:- _Customer Service_ — Delivering legendary behaviors that meets and exceeds all internal & external customers’ expectations- _Values and Integrity_ — Adheres to company values, beliefs and principles during both good and bad times- _Patience_— Remains calm, maintains perspective and responds in a professional manner when faced with tough situations- _Personal Learning_ —Takes personal responsibility for the continuous learning of new knowledge, skills and experiences- _Coaching_ - Able to correctly assess a learner’s strength & opportunities and develop them to the next level- _Making Decisions_ — Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgment- _Communication_ — Able to communicate professionally (verbal and written communications)- _Planning and Organizing_ - Sets priorities, goals and timetables to achieve maximum productivity- _Achieving Results_ — Gets results and achieves goals.**Job Types: Full-time, Permanent**Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $15,000.00 - $15,001.00 al mesHorario:- Lunes a viernesPrestaciones:- Opción a contrato indefinidoPuede trasladarse/mudarse:- Monterrey, N. L.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Deseable)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Una ubicación
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Costumer Service Representative
hace 3 semanas
Monterrey, México Dme Service Solutions A tiempo completoCostumer Service Representative DME Service Solutions • Monterrey, Nuevo León, México Company name: DME Service Solution Department: Operations Job title: Customer Service Representative Location: Hybrid Reports to: Customer Service Supervisor Country: Monterrey, Nuevo Leon, Mexico What We Offer Home office, including training The company will provide...
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Remote Billingual Customer Service Representative
hace 10 horas
Monterrey, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **The best base...
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Customer Service Representative
hace 5 días
Monterrey, México Compensación Aplicada S.A. de C.V A tiempo completoDetalle de oferta - Clave: - 387729 - Nombre de la empresa: - COMPENSACIÓN APLICADA S.A. DE C.V - Puesto: - Customer Service Representative - Responsabilidades: - Title: Customer Service RepresentativeCompany Address: Plaza Jumbo, Monterrey, Nuevo León, MexicoJob Details:Position: Customer Service Represent - Prestaciones: - Salary and...
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Customer Service Representative
hace 5 días
Monterrey, México Uline A tiempo completo**Customer Service Representative** **Pay from $32,000 pesos per month to $34,400 pesos per month** **Monterrey Branch** **Carr. Miguel Aleman KM 21 #6** **Prologis Park Apodaca** **Apodaca, N.L. Mexico 66627** Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional...
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Remote Billingual Customer Service Representative
hace 2 semanas
Monterrey, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **Monday thru...
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Customer Service Representative
hace 1 semana
Monterrey, México VENTUS GLOBAL LOGISTICS A tiempo completoAgencia Aduanal solicita: Customer Service Representative (Impo - Expo - Operaciones Especiales) Realización de pedimentos, virtuales, definitivos y temporales. Conocimiento de validación y pago de los mismos. Facilidad de palabra, trabajo en equipo, responsable, atencion a cliente. Disponibilidad de horario Experiência mínima 1 año en Agencia...
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Bilingual Customer Service Representative
hace 1 semana
Monterrey, México HRO A tiempo completoWe are looking for a **Bilingual Customer Service Representative**, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately...
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Customer Service Experience Representative
hace 4 semanas
Monterrey, México reesmarx A tiempo completoCustomer Service Representative – Logistics Our client, a global leader in fire protection solutions such as fire alarm systems and emergency devices, is seeking a Customer Service Representative – Logistics to support international operations and deliver an exceptional customer experience from their office in San Pedro Garza Garcia (Monterrey). Serve...
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Customer Service Representative – Logistics
hace 3 semanas
Monterrey, México reesmarx A tiempo completoCustomer Service Representative – Logistics Our client, a global leader in fire protection solutions such as fire alarm systems and emergency devices, is seeking a Customer Service Representative – Logistics to support international operations and deliver an exceptional customer experience from their office in San Pedro Garza Garcia (Monterrey). Key...
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Customer Service Representative – Logistics
hace 3 semanas
Monterrey, México reesmarx A tiempo completoCustomer Service Representative – Logistics Our client, a global leader in fire protection solutions such as fire alarm systems and emergency devices, is seeking a Customer Service Representative – Logistics to support international operations and deliver an exceptional customer experience from their office in San Pedro Garza Garcia (Monterrey). Key...
