Customer Service Representative
hace 4 semanas
The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to managerial team when necessary. Our Customer Service Representatives are the first point of contact, so we are interested in individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.**Essential responsibilities**:- Assist the customer in identifying his/her needs- Suggest solutions when a product malfunction- Maintain financial accounts by processing customer adjustments- Accurately document customer account- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution**Experience/Skills**:- Excellent Verbal/Written Communication Skills- proper grammar required for all written correspondence- Punctuality and consistent work attendance- Minimum of 3 years experience in Call Center Customer Service experience role- Fully Bi-lingual (English/Spanish)- Effectively work with all levels of leadership and management within the Company**Key Competencies**:- _Customer Service_ — Delivering legendary behaviors that meets and exceeds all internal & external customers’ expectations- _Values and Integrity_ — Adheres to company values, beliefs and principles during both good and bad times- _Patience_— Remains calm, maintains perspective and responds in a professional manner when faced with tough situations- _Personal Learning_ —Takes personal responsibility for the continuous learning of new knowledge, skills and experiences- _Coaching_ - Able to correctly assess a learner’s strength & opportunities and develop them to the next level- _Making Decisions_ — Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgment- _Communication_ — Able to communicate professionally (verbal and written communications)- _Planning and Organizing_ - Sets priorities, goals and timetables to achieve maximum productivity- _Achieving Results_ — Gets results and achieves goals.**Job Types: Full-time, Permanent**Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $15,000.00 - $15,001.00 al mesHorario:- Lunes a viernesPrestaciones:- Opción a contrato indefinidoPuede trasladarse/mudarse:- Monterrey, N. L.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Deseable)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Una ubicación
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Remote Billingual Customer Service Representative
hace 4 semanas
Monterrey, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **The best base...
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Remote Billingual Customer Service Representative
hace 4 semanas
Monterrey, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **The best base...
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Remote Billingual Customer Service Representative
hace 3 semanas
Monterrey, México Dme Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **The best base...
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Customer Service Representative
hace 2 semanas
Monterrey, México Vortex Freight A tiempo completo**Customer Service Representative****Job Types**: Full-time, Permanent**Company Overview**:**Job Overview**The Customer Service Representative is responsible for managing the daily operational flow between the Customer Service Team, Laredo Terminals, and the Operations Team. The primary objective is to ensure that any issues—such as damages, delays, mixed...
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Customer Service Representative
hace 3 días
Monterrey, México Compensación Aplicada S.A. de C.V A tiempo completoDetalle de oferta- Clave:- - Nombre de la empresa:- COMPENSACIÓN APLICADA S.A. DE C.V- Puesto:- Customer Service Representative- Responsabilidades:- Title: Customer Service RepresentativeCompany Address: Plaza Jumbo, Monterrey, Nuevo León, MexicoJob Details:Position: Customer Service Represent- Prestaciones:- Salary and Benefits:Monthly Gross Salary:...
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Customer Service Representative
hace 4 semanas
Monterrey, México Afni, Inc. A tiempo completoAfni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.**Requirements**:Customer Service Qualifications:- At least 12 months BPO experience handling international account.- At least...
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Customer Service Representative
hace 3 días
Monterrey, México Compensación Aplicada S.A. de C.V A tiempo completoDetalle de oferta - Clave: - 387729 - Nombre de la empresa: - COMPENSACIÓN APLICADA S.A. DE C.V - Puesto: - Customer Service Representative - Responsabilidades: - Title: Customer Service RepresentativeCompany Address: Plaza Jumbo, Monterrey, Nuevo León, MexicoJob Details:Position: Customer Service Represent - Prestaciones: - Salary and...
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Customer Service Representative
hace 2 semanas
Monterrey, México HRO A tiempo completoWe are looking for a **Customer Service Representative** to assist our customers with technical problems when using our products and services.**Customer Service Representative** responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should...
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Customer Service Representative
hace 2 semanas
Monterrey, México Uline A tiempo completo**Customer Service Representative****Pay from $32,000 pesos per month to $34,400 pesos per month****Monterrey Branch****Carr. Miguel Aleman KM 21 #6****Prologis Park Apodaca****Apodaca, N.L. Mexico 66627**Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our...
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Customer Service Representative
hace 3 semanas
Monterrey, México Uline A tiempo completo**Customer Service Representative****Pay from $32,000 pesos per month to $34,400 pesos per month****Monterrey Branch****Carr. Miguel Aleman KM 21 #6****Prologis Park Apodaca****Apodaca, N.L. Mexico 66627**Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our...
