Operations Center Team Leader
hace 2 semanas
Mission: Support and provide service to all Continental North America divisions in NPM Purchasing for the approval thresholds up to 25,000 Euros, of activities streamlining the Purchase-to-Pay process, through the management of low dollar transactionsith a proper balance between and strategic approach and operational fulfillment, new parts setup for MRO storerooms, order confirmation and AP resolution issues. Ensure continuous improvement process to provide excellent service to all internal customers.Dimensions: 75 locations supported, ~500,000 PO line items per year, 6,000+ Processed Purchase Orders per year and ~$2B EUR of spend, 64 Mill EUR of influentiable spend, 15,000+ new parts setups, 60,000+ storeroom orders confirmed....Ensure and coordinate timely placement of PO's and follow up to ensure supply chain without interruption for operational needs....Ensure proper procedure per country/location for PO placement.Ensure the support from its group of buyers in the tracking of the exception reports of storeroom reordering to ensure sparepart supply on timely manner....Ensure active collaboration on the Purchasing process, this position will be required to invest around 30% of the time conducting sourcings within the Operations Center Threshold....Manage order aknowledgment for SAP MRP based storerooms, handle new parts setups for coded materials through optimized sources and conditions, resolve AP issues through preferred tools...Identify Automation opportunities such as eCatalog or RPA solutions and other measurements to reduce administrative workload within the team and make more...Compiling, preparing, presenting and endorsing information relating to ordering issues, and making this information available to committees, so that facts and figures are made transparent and network partners are informed in full.Recruitment and Selection, management, assessment and promotion of employees in the area of responsibility to ensure long-term corporate success with motivated staff...Derivation of team/individual objectives (budget, target/actual) from group objectives under the anticipated market situationsto measure, report, control, and (where necessary) to give coaching in the overall results, on the basis of cross-functional teams, Purchasing Dept. and staff.Continuous iprovement principles applied to all department activities to ensure optimal response time, quality and working conditions...Planning, monitoring and reporting on overall objectives, implementing overall and divitional-specific targets...Defining and introducing (corrective) measures for achieving these targets to make results transparent and to control procurement activities in a result-oriented manner...Guide his/her buyers in the tactical purchasing activities including CEOS shopping cart processing up to 25,000 EUR and support of resolution of vendor payment issues.Guide his/her buyers in the definition of best strategies for each sub-category, Implementation and roll-out of best sources per product across region stramlined with Regional and Global Category mamangement, ensuring proper and timely communication of defined strategy through North American customer plants....Conduct among his/her buyers savings initiatives including: 1) pooling of spend, 2) market and supply research and action planning, 3) contract negotiation and management, 4) benchmarking, 5) substitution alternatives
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Tech Team Leader
hace 3 semanas
Guadalajara, México Helpware A tiempo completo**Team Leader - Technical Support**The **Team Leader - Technical Support** is a critical frontline leadership role responsible for guiding, mentoring, and managing a team of Technical Service Representatives (TSRs) who provide support across service, marketing, and technical functions.This role emphasizes strong technical support experience, particularly in...
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Tech Team Leader
hace 2 semanas
Guadalajara, México Helpware A tiempo completo**Team Leader - Technical Support**The **Team Leader - Technical Support** is a critical frontline leadership role responsible for guiding, mentoring, and managing a team of Technical Service Representatives (TSRs) who provide support across service, marketing, and technical functions. This role emphasizes strong technical support experience, particularly in...
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Team Lead Call Center
hace 2 semanas
Guadalajara, México Intugo Call Center A tiempo completo**Description**DescriptionCollaborate with a new media company that is a leading online marketing and communication software service, with an operational model that powers our creation of best-in-class digital platforms for consumers and for our commercial partners. Offering the best customer service available. We are looking for Intake Supervisor to join...
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Product Operations Leader
hace 2 semanas
Guadalajara, México Sourceability North America A tiempo completoSourceability® is a global digital distributor of electronic components transforming how modern businesses bring products to market. With quality, logistics and innovation as the backbone of the company, Sourceability’s cutting-edge products and services expedite the procurement process across a wide range of industries, including communications/cellular,...
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Product Operations Leader
hace 3 semanas
Guadalajara, México Sourceability A tiempo completoSourceability® is a global digital distributor of electronic components transforming how modern businesses bring products to market. With innovation, quality and logistics as the backbone of the company, Sourceability's cutting-edge products and services expedite the procurement process across a wide range of industries, including communications/cellular,...
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Team Leader
hace 2 semanas
Guadalajara, México Mphasis Digital Risk A tiempo completo**Who are we looking for?** - Expert in analytical skills - Effective Business Communication - Coaching skills - Operations Management - SLA Management - MS Office - Operational knowledge of contact center platform and ITSM tool - Performance Management skills - Conflict management skills - Capacity management - Presentation skills - Training need...
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Team Leader
hace 1 semana
Guadalajara, México Mphasis Digital Risk A tiempo completo**Who are we looking for?**- Expert in analytical skills- Effective Business Communication- Coaching skills- Operations Management- SLA Management- MS Office- Operational knowledge of contact center platform and ITSM tool- Performance Management skills- Conflict management skills- Capacity management- Presentation skills- Training need...
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Bilingual Telephone Room Team Leader
hace 3 semanas
Guadalajara, México Farmer & Wright A tiempo completoWe are looking for a bilingual telephone room team leader to assist with making inbound and outbound telephone calls each day. In addition to making calls each day, the team leader will be responsible for managing telephone representatives. We are looking for a bright, motivated, and experienced team builder!**Requirements**:- You must have team management...
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Bilingual Telephone Room Team Leader
hace 3 semanas
Guadalajara, México Farmer & Wright A tiempo completoWe are looking for a bilingual telephone room team leader to assist with making inbound and outbound telephone calls each day.In addition to making calls each day, the team leader will be responsible for managing telephone representatives.We are looking for a bright, motivated, and experienced team builder!**Requirements**:- You must have team management...
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Leader, Product Operations
hace 1 semana
Guadalajara, México Cisco Systems A tiempo completo**It's an exciting time to work at Cisco!** Where every day we live our mission, shaping the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners. Join our world-class supply chain team, a catalyst for change in driving company transformation, supporting innovation, improving...
