Americas Sales Operations Analyst

Job Description - Americas Sales Operations Analyst J)- Job Number: JRequisition Title : Americas Sales Operations Analyst**Description**:**Your team responsibilities**The MSCI Sales Operations Team offers critical strategic and day-to-day support to the Sales Coverage and is actively involved in all aspects of the business across all functions and regions. The team is responsible for preparation and approval of wide range of legal documents working closely with Legal Department, provides a point of control to ensure correct booking of sales revenues, liaising with Finance Teams, and ensures timely delivery of data to MSCI's clients. We are looking for a Sales Operations Associate to expand our team in Monterrey. In this role, our new team member will work closely with Sales and Sales Support Teams covering clients in Americas region.**What we offer you**- At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.- Wherever you are located you will find transparent compensation schemes and employee benefits that can help ensure your financial security and health. While they vary by different locations, we offer a broad range of benefits that are part of the value you receive as an MSCI employee.- Our flexible ways of working will allow you to maximize your potential, and we will empower you with the trust, accountability, and advanced technology to perform at your very best.- You’ll find a purposeful approach to wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our ‘Here For You’ Employee Assistance Program is available for our employees globally, providing confidential emotional support, financial and legal advice free of charge.**Your key responsibilities**- Provide day-to-day support to Sales Coverage in connection with the preparation and booking of license agreements, manage close relationship to Sales Coverage to improve turnaround time of legal contracts- Prepare, review and approve a range of legal documents covering our products, including reviews of terms and conditions in conjunction with Sales Coverage and Legal- Based on the signed contracts, provide Sales Coverage with opportunity management support including all aspects of the opportunity entry, cancellations for both new and renewal opportunities, act as point of control to ensure correct booking of sales revenues in Salesforce- Liaise with Account Receivables to ensure prompt resolution of client payment or contractual issues including refunds and unapplied cash receipts- Permission and set delivery of products, data and software, resolve product delivery issues- Work closely with Financial Planning and Analysis on questions related to internal and external revenue reporting- Participate in ad hoc projects such as liaison with Product Management on product initiatives- Liaise with Management of Information Systems to enhance technology and solve system issues- Perform any other tasks as assigned by line manager- Desired Qualifications- Minimum 1-3 years post education relevant professional experience- Bachelor's degree in Business Administration, Finance, or related field, preferably with prior experience of the finance industry in a similar role- Must work in US hours and whenever needed by the business including weekends and/or holidays.- Fluency in English is a must**Your skills and experience that will help you excel**- Learns about the business as a contributor to daily operations and understands end-to-end processes- Has strong organizational skills with keen attention to detail and ability to multitask- Highly motivated with the ability to work independently, with initiative and integrity- Has investigative and proactive approach in problem solving- Excellent interpersonal and communication skills, outgoing and confident- Accustomed to meeting strict deadlines in a highly pressured environment- Establishes and maintains strong working relations with clients and colleagues- Knows how to determine importance of an issue, who to involve, and escalates accordingly**How we’ll support you**- Our culture of high performance and innovation relies on our people sharing their knowledge and lifting each other up. You’ll be surrounded by a collaborative, global network of talented colleagues who will support and inspire you to do the best work of your career.- We believe new and challenging experiences drive personal growth and innovation. With the right challenges, encouragement, and development support you can shape your own career experience. Career paths are multi-directional, and we encourage and support internal mo