Continuous Improvement Analyst Iii

hace 2 semanas

Hermosillo, México TE Connectivity A tiempo completo

Establishes program metrics, monitors the programs and projects to improve products and processes, and aligns them with the business strategies.**Job Requirements**:- Understanding key customer needs from the user data and feedback, coordinating with the functional and team leaders to include and implement the recommendations.- Monitoring the performance of the existing solutions, identifying the opportunities based on the user data, and emerging trends in the industry.- Coordinating with key stakeholders and business partners to recommend priorities and strategies and drive optimization using the data.- Utilizing the reports and analytics to recommend roadmaps and key decisions and communicating strategy and solution to the critical stakeholders**What your background should look like**:- Generally, requires Bachelor’s degree in an appropriate field with a minimum of 3 years of experience.- Adaptable, flexible and responsive in a rapidly changing, process-improvement synergy-focused environment.- Change agent: proven ability to lead and support transformation initiatives.- Ability to "think outside the box", envision future state and help guide the implementation of processes whether local or global.- Ability to build working relationships and effectively interact collaboratively with peers on solutions and issues.- Strong analytical, communication and problem-solving skills as well as good business acumen is essential. Able to convey complex ideas clearly and influence stakeholders at all levels.- Excellent written and verbal communication skills.Your Main Tasks:- Represents the owner of global processes in SAP for Focus Accounts and Customer Care, and ensures processes are aligned with TEOA and Global Account Management strategy for specific customer accounts.- Drives alignment on process standardization, making sure that processes are defined and implementations are done in accordance with the specific strategic customer requirements.- Works with TEIS SAP Team and GAM/AM to define Sales / Customer Care training program for new SAP projects or Focus Account processes that will align with the expectations for standard processes and standard work.- Will work closely with other functions and BUs to coordinate projects for Focus Accounts and be empowered to pull in necessary resources and key people.**Competencies**:- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

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